HERS AND HIS PLUMBING

The Technician was amazing. Great customer Service. I will use again for my plumbing needs. I am very happy with the service provided.

Technician was professional, knowledgeable and communicated the work he was preforming. He spent time seeing that the problem was resolved.

He was very professional he did the job well I would highly recommend him he was very personable and courteous and he took time to explain to me what he was doing and why.

They were contracted per a service agreement. Came out on a Sunday, which is a big plus. Work done right that same week. Accommodating to fit me into their schedule. Only complaint is didn’t honor their own $30 coupon.

Have had 2 great experiences with Hers & His Plumbing. First, making an appointment was easy - I got confirmation texts reminding me of the appointment. The office staff was very nice and seemed truly concerned about my issue. Melissa kept me up to date in my appointment time. For the job, I had Bill who I found to be a very hard worker. The heat didn't bother him and he got right to work. His truck has everything he would need, so he was able to do everything without making a return trip. I was impressed with his plumbing knowledge and could trust the information he provided to me. Both times, he left the job site clean & tidy. I would definitely use Hers & His plumbing for my next plumbing job. I found them very professional, honest, reliable, and easy to work with.

Mark the plumber was very professional I would recommend his company to my friends and family! Very efficient,well mannered!

Very knowledgeable and competent plumber. Very pleasant to work with. We were given complete explanations of what was being done, and all necessary follow up we should perform.

Mark and Bill who cane to fix the septic sewer line are wonderful did a good job in a difficult situation, much appreciated

Called the corporate office (TN) to help with Apollo Beach, FL location. I clearly left details and they sent an inexperience plumber to my home. Quote, I am 21 and have only 6months experience. He was to arrange a plumber to come out the next day. Well that did not happen. After calling all day the TN office transferred me. Next wall, a very rude girl answered with an attitude. You could tell her was very stressed. After yelling at me and acting like it was my fault that no appointment made and no house water for 5 days I have to hang up on her.

I am giving one star because zero stars is not an option. They came to remove a blockage in my sewer line. 25 days later I have a water geyser coming up in my bathroom because the line is blocked again. They supposedly scoped down 10 feet and came up with some scrap of something they SAID I put down the line. I did not. 6 days later I see water standing in the yard again. I complain to the warranty company and they say that because there was some fabric scrap in the line they will not honor my claim. I called a different plumbing company to come and clear the line AGAIN (this is the 3rd call in less than 6 weeks!) they go down 6 FEET and see a large break in the line. HOW IS THAT POSSIBLE IF THE 2ND GUY FROM HERS AND HIS WENT DOWN 10 FEET!! I saw the camera image and could see the break in the line at 6 feet. How did they miss it if they SUPPOSEDLY went down 10? I never saw him take the fabric out of the line. I never saw him use the camera to look down the line. He was out there for maybe 20 minutes. I think he was just trying to cover his tail for the first guy that had been out 25 days prior. I lived in my previous home for 10 years and NEVER ONCE had to call a plumber. The house before that was on a septic line that we had to clean out once in 18 years. So how in the HELL am I having 3 blockages in 6 weeks and a break in the line that 2 incompetent plumbers from hers and his can't manage to see? They are pathetic.

Work completed in timely manner, no problems. Professional attitude and appearance, arrived on time, completed job quickly, relatively simple job. One plumber and one trainee performed the work.

Awesome! Very professional Would not want any other technician in my home, but David. David has been in our home twice for repairs. He is reliable, honest, and has integrity, which is hard to find in this day and time from service providers. Thank you!