Schmidt Kitchens & Interiors

My £15k kitchen from Schmidt was installed in 2017 - wasn't the greatest experience but was satisfactory. The dishwasher has since become loose (it was never fasted in) and now sits slightly proud of the rest of the cabinets. Since Poole branch closed down in 2020 there is no branch close to help. I contacted support who are in France. They have twice tried to get someone from Kent to come look into it - no contact at all. Would not recommend on customer service alone!!

Great service from the start to finish. Nick talked us through several designs and listened to the kitchen that we wanted while flourishing with his own design detail and little added gadgets that his experience has garnered. When it came to the fitting, we had some problems with the underfloor (not Schmidt's fault I hasten to add) which meant a delay in the fitting. This could have been a huge set back but Schmidt were really understanding and worked around the delay. The fitters were really friendly with superb attention to detail. As to be expected with a big project like a kitchen there were a couple of small glitches, but these were swiftly dealt with with no fuss. We are really pleased with the kitchen and would definitely recommend Schmidt Kitchens.

Just had my new kitchen fitted by Schmidt in Poole, and I am thrilled with it! From start to finish nothing was too much to ask of, and the finished result is superb! The fitters, Tim and Jeremy did an excellent job and paid close attention to detail, which shows in the final result. Thank you both! The best bits? Having no appliances and clutter on the worktops. I had 2 larder units with slide away doors fitted. This enables me to have all my appliances (toaster, coffee machine, blender, kitchen aid, toasted sandwich machine) stored away on pull out drawers, and so easy to use when you need them. Add to that getting rid of the kettle and filtered water jug (boiling filtered water tap and cold filtered water tap) makes cooking a joy! Thank you all, especially Matt, Lorna, Tim and Jeremy. You all did a wonderful job! Will certainly use Schmidt in Poole again for my next project.

We are absolutely delighted with our new Schmidt kitchen. The planning and measuring stages through their Poole office were handled efficiently and with flair. The friendly office team from Matt, the MD down always had time for our various questions and our additional requirements. The fitting out process was a complete joy to watch as Tim ably assisted by Jeremy worked cleanly and competently to bring to life our dream kitchen. Any snags that inadvertently happened were dealt with efficiently and without any fuss by Matt and his team. The quality of all the units and fittings are really of a VERY high standard and will withstand many years of hard use. We are delighted with the end result and will willingly recommend them to anyone!

The Poole Schmidt team have been excellent throughout our project from design through to installation. We had been progressing designs elsewhere until I wandered into the Schmidt showroom, as I happened to be passing. The sales pitch I received was profesional and personal with the focus on giving us the kitchen that would work for our family. We are thrilled with the end result: modern, simple and elegant. Fit by Tim and Jonathan was timely, precise, clean and tidy - they were excellent. Matt's personal attention to quickly resolve any (minor) issues to ensure the installation was spot on, was amazing. We would definitely recommend Poole Schmidt.

We had a small clunky kitchen in need of replacing. Schmidt created a simple, yet superb, design and then installed it well within their estimated time. The team actually improved upon the design during the fitting. They were very professional; kept the house immaculately clean and were a joy to have around. Outstanding eye for detail. The equipment and build quality are first-rate. No snags, everything delivered, working and installed to plan.

We had been shopping around for a new kitchen for months without any luck or finding the design or quality we both had in mind. We chanced upon the Schmidt kitchen showroom in Parkstone and called in where we were met by Andy. He produced a fabulous design within the week for us and everything progressed rapidly from there. The communication, quality and standard of fitting is amazing and has transformed our house into the home we wanted. Andy, Matt and Tim could not do enough to help us and we would recommend to anyone to consider a design and fit by Schmidt kitchens.

Cannot fault the professionalism of the company, as well as the installers or the kitchen. All aspects the project met agreed timescales. Most importantly, the quality of the installation work undertaken is superb.

We made our first visit to Schmidt early 2017 without an appointment and received a friendly welcome and thoroughly enjoyed looking around the showroom. With an idea of what we were looking for from our new kitchen, the solution design and quality was far superior at Schmidt compared to other high street stores we had visited and on first impressions I genuinely thought it would be over our budget. We made an appointment to attend with our structural drawings in order to be able to create a design and obtain a quotation. Lorna was always welcoming and informative when providing many ideas for us to consider. Personally I struggled to see how our new kitchen would look so found the appointment to view the visuals in store really helpful. On our second appointment we then looked at the finer details of the cabinetry, appliances, worktop and sink options. This enabled Lorna to provide a more accurate quotation. During our third visit we were able to discuss financials, as I anticipated Schmidt was more than our initial budgets but Lorna & Matt helped to highlight some alternative options and considerations in order to bring costs closer to our budget. As we were researching kitchens approximately 6 months ahead and were able to benefit from a discount on lighting which really helped us out. We decided to source a fitter and stone worktop ourselves and this then enabled the costs to be within budget. We ordered our kitchen in April and due to building work had it installed in September. All the components of our kitchen provided by Schmidt arrived safely from Germany and on the arranged date, there were no issues with changing our delivery date due to delays with our build. However due to ordering the appliances from Neff back in April a number of items were out of stock by the time they were delivered and alternatives arrived – this caused a little bit of stress with the fitter being booked in but got sorted in the end. Overall, our experience with Schmidt was positive and we are really happy with the kitchen. Some of the featured that I found were offered with Schmidt that no other local provider offered were the bin cupboard, shelf lighting, glass sides to all cupboards and wood effect look that we were seeking for. Would recommend.

The whole process with Schmidt Poole was extremely professional. The design was created by a Designer, not just someone who has been on a two day software course(!). Everything was explained and every timescale was met. The install team were courteous, polite, appropriate and highly skilled. Aftercare (minimal needed) was prompt and efficient. The product has surpassed our expectations regarding aesthetics, quality and function. I could not recommend Schmidt Poole highly enough.

We are so pleased with our new kitchen, it has transformed our home. Andy and Tim have been amazing, so professional from start to finish. The quality of the kitchen cabinets are of a very high standard. I would definitely recommend Schmidt Poole.

I have waited eight months to leave this review to see how every aspect of my kitchen has performed and I am delighted to say everything is working well. I am really pleased we chose our kitchen from Schmidt in Branksome, Poole and should you wish to pop in do make sure you see their designer Lorna. Lorna was amazing from start to finish, she's very professional, patient, and a good listener. She helped me every step of the way to design everything just the way I wanted and within budget. I would also like to highly recommend Tim, the Schmidt Kitchen installer, he took great care in his workmanship, which is faultless, thank you Tim. There were a couple of glitches along the way that Matt Rayner the Managing Director sorted out, once he had seen the problems.