Kelly's Custom Floors LLC

Cody has good intentions but he is absolutely unequipped to handle a business, starting with his time management. While his own work is passable, the people working for him are inexperienced. What should have taken a few days to complete (tiling a small bathroom and re-grouting the house), dragged on for weeks. Then towards the end, he said he had not charged enough. I did not want to pay any more, so the end result was shoddy, incomplete work, and a lot of cleaning up to do!! What absolutely surprised me is that I had procured him through Angi. A person called Garret was the one that responded to my request at Angi, but I got Cody, who says he is Garret's partner. A total disappointment from beginning to end!!!

Absolutely the worst experience with a contractor. He asks for a large deposit and then tries to piece meal the work with misc. people. We received story after story on the problems he was having as he was asking for more draw money. He doesnt know how to run a project as he does not understand the order of work to be done. He half painted the walls and started a room of tile before even starting the ceiling paint. All of this was left mostly incomplete. It all revolves around the fact that he hires others to do the work and then has trouble paying them and expects his client to pay when no work is being completed. He has caused me and my wife such grief and sadness that we are just happy to be rid of him. He said he would be finished in two weeks and we are now 5 weeks later with only 1/4 of any completion. He will say that he will be on the job if you will just pay him 2 or 3 thousand and then he doesn't show up or sends one guy over that leaves the job because he doesn't pay him. The whole experience has been depressing.

01-29-2022 Hired Cody to lay tile in my bathroom 65" x 60", for 01-24-2022 he was to remove the vanity and toilet, lay the tile and put the vanity and toilet back. He brought a helper and I had asked that they both wear mask and I provided the mask to them, his helper kept removing his. They damaged my vanity (that is less than 2 yrs old) put a large scratch on the side and in the front from them trying to remove the marble top that was not removeable. He laid the tile and began grouting within a 1/2 hour and when asked he said he was in a hurry. They put the vanity and toilet back, toilet is on crooked and did not caulk the backsplash and left the old caulking around the backsplash there and I cannot use the cold water because he managed to somehow damage the valve and water leaked all inside the vanity. There are several pieces of tile that were laid uneven and that is sharp to walk on. Where the tile meets the tub at both the front and back the tile was cut too short and he filled the 1/2" gaps with grout and did that very sloppy. The other grout lines have air bubbles. He had also removed the bathroom door for easy access and left my house without putting the door back and it is now evident that he broke the hinges. When I called him the following morning he said he knew the job was not done correctly and apologized and said "I was in a hurry to go do another job". He said he would come back on Wednesday 01-27-2022 and redo it at his expense to make everything - after that call he will not take my calls and we have not seen him. VERY SHOTTY WORK and what a disgrace to take advantage of disabled seniors. PLEASE do not let this happen to you.