Jade Stone (Halifax) Ltd

These people are terrible.I wish I had read the reviews before engaging the.Terrible service I am without a countertop even though they told me I would not be entered on the instillation list until I confirm the Had my current top removed.Now I wait.they just don't care.

My experience with Jade Stone is the worst in my life in term of customer service, left me without countertop and kitchen sinks for two months + ( still don’t have a date for installation), without countertop for 2021 Xmas and 2022 New Year. Jade Stone doesn’t care one time customer, IKEA customers are their priority so they don’t schedule installation date ahead of time with walk in customers, what ever dates left over from IKEA customers then they will contact you and let you know when your countertop can be installed. Jade Stone is not responsible for walk in customers for any delay due to their faults, of course they are responsible for Ikea clients as Jade Stone is IKEA authorized contractor.

From the Home Show to installation my experience with Jade Stone was professional, informative and courteous; the quality of my counter top is exceptional, and the installation was carried out by workers who were perfectionists. A thoroughly pleasant experience with a company I would not hesitate to recommend to even the most discerning and particular consumer. Thanks to all at Jade Stone

Kitchen Design Plus loves working with Jade Stone Halifax. They are timely, efficient, professional and up to any task. We cannot say enough about their customer service and beautiful product. I would highly recommend them to anyone looking to update their current countertops.

The mark of a truly excellent company it how they deal with a problem. We had quartz countertops installed and there was a small detail we weren't happy with. No arguments, the problem was fixed and we are delighted. Service, communication and the quality if the product is all first class.

Jadestone cut and installed my new Caesarstone kitchen counters. The results are beautiful! The fit and finish are excellent and the one seam is unobtrusive. There was a small issue with one of our Kohler sink accessories not fitting into the sink cutout. Jadestone made it right by paying to have the accessory modified (required welding). They would have been willing to remove and replace the entire counter had that been what we wanted!

From the time we walked in the door until the time our stone was installed the service we received was totally awesome.

had them do my bathroom vanity top and sink excellent job done and would use them again in the future

A top quality experience from beginning to completion! Jody was a fantastic help to ensure we found the very specific slab we required to create the island of our dreams - one single large slab to create a one level round island to seat 5 and hold a farmhouse apron sink! With a very open plan design, we worked with Jody to find a slab that was large enough to accomplish all that and beautiful enough to be the "star" of the kitchen. The result? A truly stunning slab of Brazilian Netuno Bordeaux that has the most beautiful "river" of contrasting stone running on the diagonal through the middle. Mother Nature is fantastic, isn't she? We lost very little through Jade's expert cutting and are just thrilled with the results. Thanks to everyone at Jade for their professionalism, expertise, willingness to go the extra mile and good humour when it came time to "place" the largest single slab they say they've done! Smiles all round! Well done! We love it and have already recommended you guys to everyone who compliments us on the island! Great customer service is not easy to come by these days but it is such a pleasure when one finds it. Congratulations on a great job! Four "before" photos included - "after" pics to follow soon, promise!

We just had a kitchen counter installed. Thank you very much Matt, Chris and Mike for your professional job! The work was done when promised, and beautifully executed to a high level of perfection by a very caring crew! We are very happy customers!

We have had the privilege of dealing with Jade Stone and both my husband and myself cannot say enough good things about this company! The quality of their product is outstanding as well as their skill and knowledge! When we started our kitchen renos, we didn't think we could afford such quality countertops! However, Jade Stone made that possible! We had a slight problem after our countertops were installed and Jade Stone was very quick to return and fix it! We have since recommended this company to several of our friends. Their staff is very professional and wonderful to work with! One of the best "customer service" we've experienced in all our years of renovating!

Jade Stone installed our kitchen counters. They came and did a quote, measurements, then the work was completed soon after. The installers were friendly, efficient, knowledgeable and fast. It was hard, heavy work with no complaints. We are extremely happy with the quartz countertops that have made a huge difference to our kitchen appearance. I would highly recommend Jade Stone to anyone.