D & H designs Inc.

These guys are terrible and if you are a contractor that has used them and not had an issue then you have dodged a bullet! STAY AWAY! We had some repairs being completed on our house and our granite countertop island had to be moved and the pieces around the sink were broken in 5 places. This required the general contractor to replace the entire kitchen granite and they chose to use D & H designs. Our original granite was top of the line and when we visited D & H's "showroom", we had major concerns but went ahead. Well, we picked out our granite and then had an individual come to take measurements in our home to make the cuts. The guy was struggling in that he was concerned about the old granite having minute overhang differences and after hearing this for over half an hour I said just make the cuts identical to the existing granite. He then asked did we want the backsplash behind the stove like the old granite had and I said "Yes, make the cuts, measurements, and pieces the same". In fact, I had to repeat it 4 TIMES. Fast forward, I am out of town on business and when I return I see there is no backsplash and the cuts for the granite are totally different (see pics). I swear they cannot even do a 45-degree mitered cut thus the piece around the sink is in 2 separate pieces and the seam is already showing a gap and beginning to crack around the faucet. I have had granite in homes in 3 different states and never saw this type of shoddy workmanship. As if that wasn't bad enough, there is a 4-inch by 22-inch section by the sink that is a flaw in the granite and they refuse to change anything (see pics). On top of that the 8 foot long section of the bar is not a straight cut and has gaps in it (see pics). My wife tried calling Julio, the D & H project manager, to bring up some of the issues as no one on the install team could speak English. LADIES PAY ATTENTION HERE- When my wife finally did get Julio to pick up, and she brings up the issues, he told her flat out "I DON'T WORK FOR YOU". This guy gives used car salesmen a good name. Additionally, the faucet wasn't re-installed and the day after I returned I noticed water on the floor thinking something had spilled but no, they hadn't sealed the sink and water ran down the underside of the cabinet causing the hardwood floors to be repaired. As of writing this review, I am reviewing options as I don't have the contracted backsplash pieces around the stove, I have an eyesore piece of granite that looks like crap, a leaking sink, and a faucet that is coming apart. Take a look at the pictures on google map reviews. D & H must stand for "Deceitful & Hideous"