Abbott Builders (QLD) Pty Ltd

I recently received the keys to my beautiful first new home. It was an incredibly exciting experience for me and a life-long dream realised after many years. Wow, I could not believe how amazing it is seeing it finished. It is even more special than I had ever imagined, after witnessing it all come to life a little while ago in the office of Abbott Builders with their amazingly professional and experienced team. I had initially been getting the run around and hard sell from some of the other larger mainstream high-volume home builders within the display home circuit. Promising everything and delivering very little when it came to be talking seriously. That’s when you realise it is just about the volume and money with them and their misleading display houses being riddled with ‘additional costs’ and add-ons became evident. I personally found that whole process quite cold and ultimately frustrating. What a breath of fresh air it was and a totally different satisfying experience when I met with Abbott’s after they were highly recommended to me. Wayne and his very friendly and genuine team made the whole, honestly for me, daunting process, such a pleasure and stress-free experience. I had a picture in my head of how I wanted my home to look and what I’d like it to include and meeting with them and talking about things and witnessing them bring my thoughts to life on the plans was awesome. With their expert knowledge and friendly guidance on things you don’t really think about, it all came together brilliantly. When it came time to making all the decisions on colours, materials and internal finishing's, which for me was an area I really had no knowledge of apart from some ideas. Luckily, they have an extraordinary interior designer in-house to guide you through and she suggested ideas and styles I honestly hadn't considered. Raquel is amazing and so very friendly and approachable and her knowledge and genuine love for design and style is quite evident. Thank you so very much Raquel. The whole exciting journey from plans through to watching it all grow on my land was made all the more rewarding and hassle-free thanks to the wonderful staff there, always prompt with their answers to my many questions and honest and genuine with their time and expert advice. Thank you so very much to you all - Wayne, Raquel, Dane, Ron and Ruby and the rest of the team. I am so truly happy knowing that my home has been built with such amazing craftsmanship by tradesmen with old-school pride in their work. The quality of my finished home is extraordinary and second to none. I couldn't recommend Abbott Builders enough. Thank you

I can only say how pleased we are to have had Abbott Builders build our home at Kedron so happy with it , Abbott Builders they are so easy to work with and such an excellent finish through out our home thank you Wayne Abbott and his professional team , Abbott Builders.

Abbott Builders did not build our house to the contract plans. The house was nearly 9 months past contract completion date when we finally occupied the house. There are three engineering certificates missing for the house and no final termite certificate. Things were not constructed as promised or to the building code an example is the flashing on the decks which three weeks after occupying the house is still not completed. We cannot even open our front door.

Wayne Abbott would NOT pay the final invoice for hand forged iron balustrade I designed and manufactured for his own home, then had to take him to court to get full and final payment. My claim was filed at the Queensland Gold Coast Small Claims court is on record for public review. Still waiting on your (scary) defamation action.....

I did a soil test for Abbott Builders which they never paid for and didn't respond to my follow up emails after initial fob off email.

Fantastic Builders that made our dreams come true,hassle free and guided us the whole way through. From start to finish they were always willing to talk and change plans(which we are sorry for),could not recommend highly enough and I have recommended you to all friends and family,thank you for the future you built for us. Beware there is a fake review on here with a fake profile,how disappointing when competitors need to stoop so low.

Our new home is looking great!! Wayne, Raquel and the whole team at Abbott were incredible. If any issues popped up along the way - Wayne was always quickly on to it.

My husband and I emailed [name withheld] last night after coming across their details at the Courier Mail Home Show. After completing our house design plans and engineering plans, we approached quite a few builders to provide us with a quote. [Name withheld] emailed us back asking us what our 'budget abilities' on the renovation were? Considering we sent our plans and initial requirements, the whole purpose of seeking quotes is to understand what the best price could/would be on a particular job! As we were puzzled with the question, my husband called [name withheld] to find out what she actually meant and said "well if we said our budget was $500,000 would you then send us a quote for $490,000?!! We are just in the process now of seeking quotes to understand what it would cost to get our job done the most cost effective way"? To which [name withheld] replied " You are now being rude and we don't want to quote for you" and then hung up on my husband! OMG! who says and does that to a potential customer? You need to learn some customer service skills and complete a course on competitive quoting. All you are trying to do is lessen your work on quoting! A better approach to that would be to say "well we quote on jobs that cost a minimum $2,000-$2,500/sqm and if that is within your range please let us know and we would be more than happy to quote". Well, you have definitely lost a potential customer whose 'budget abilities' are quite high and we will make sure if anyone seeks recommendation for you guys, it will be a big No from us!