V.I.P. Cleaning Services

I'm sorry to hear about your unfortunate experience with our company and that you are upset. That truly was not our intention and we do thank you for your feedback. I would like to take this chance to comment on some of your. First, due to the nature of our business & our ever changing schedules, we are unable to ever commit to an exact arrival time. We clearly state this in the 1st section of our Terms & Conditions. You were advised that we work by 2-Hr Arrival Time Windows. Let's be honest Tami, there was only One No Call/No Show, not several as you stated. As for the Double Charge, you had pre-paid for the month & that was clearly my mistake for not having the notes in my system. The funds were immediately credited back to your account once we were made aware of the mistake. We tried to compensate and offered you cleanings at no charge. However, you declined the offers and went to every site we are advertised on and Copy/Pasted the same review to each site. Sorry, you felt the need to personally attack me. Seems like it's best for all involved that you've sworn to never use our services again.