Two Maids & A Mop

I had a deep cleaning scheduled with this company, and they happily accepted my payment with scheduling. I received several follow-up emails with a welcome notice and a few emails about the scheduling of the service. Some time passes, then this morning I suddenly receive an email with a notice that our service was canceled because we are too far away, but they are just 7 miles and within walking distance. Untrustworthy and unprofessional operation, and they still have my payment.