Custom Homes, Energy-Efficient Homes, Green Building, New Home Construction, Structural Engineering, Sustainable Design, Universal Design, Design Build, New Construction, Steep Slope Construction
Zonas de trabajo
Boring, Camas, Clackamas, Damascus, Eagle Creek, Fairview, Gladstone, Gresham, Happy Valley, Jennings Lodge, Johnson City, Lake Oswego, Lents, Marylhurst, Maywood Park, Milwaukie, Oak Grove, Oatfield, Oregon City, Portland, Rivergrove, Stafford, Sunnyside, Troutdale, Washougal, West Linn, Wood Village, Vancouver, Hood River, The Dalles, Ridgefield, Battle Ground
Voted Portland's Best Custom Home Builder, Oregon's Builder of the Year, Winner of the International Architect Challenge, Winner of Builder Excellence Award, Award winning Builder for Street of Dreams.. Featured on ABC World News Tonight with Diane Sawyer "Made in America Home"
Our apologies on the negative experience you had in the short amount of time working together, however we do appreciate your kind feedback on our homes.
You are correct— as we do not typically delve into remodels, but instead focus our work primarily on building new construction custom homes. Upon learning that you decided to remodel instead of build a new home, we should have stepped away from your project at that point. However, it is our business culture to help. The giveback philosophy of our organization and never saying ‘no’ was not the right decision in this case. The passion to use our knowledge of home building and resources is just second nature to us.
We now recognize and understand that we must not always follow our instinct to help in every occasion, as Westlake may not be the right fit outside of our strong point of custom home building.
With that being said and as you experienced, you can see why we offered to provide assistance in handing off your project to another reputable contractor whose qualifications would better meet your expectations for your remodel project.
Our best to you and your family and good luck in your project!
The Westlake Team