Eastern Marketing Corp
Escribe una valoración
https://www.houzz.es/pro/easternmarketing copiado al portapapeles
Volver a la navegación
Detalles de la empresa
Nombre de la empresa
Eastern Marketing Corp
Número de teléfono
+1 973-403-8900
Página web
Dirección
Roseland, NJ 07068
Seguidores
Volver a la navegación
Credenciales
1 insignia Houzz
Volver a la navegación
Escribe una valoración
3 valoraciones para Eastern Marketing Corp
Usuario de Houzz-603624811
Puntuación media: 1 de 5 estrellas
Regarding service to Bertazzoni appliances in Fairfield County, CT: when I purchased a full suite of Bertazzoni appliances (36” range, hood, dishwasher and built-in fridge) in October, 2021 I was told by the seller (Planet TV in Stamford CT) that authorized service to these appliance was extremely responsive. I have not found that to be the case. About 10 days before Christmas my dishwasher suddenly began to leak and flooded my basement. I immediately contacted Eastern Marketing and was given a service date of January 9. After pressing the timing of the appointment I was given Friday, December 23 and the technician showed up a day early (after a call from the office). The problem turned out to be the motet that was still under warranty (warning: you will be required to produce the original purchase documents before they will schedule service) and I was told that the the part was in stock and reset for me - but the technician (apparently the only one in CT) would not be back until after the new year. No one followed up with me, so on January 3 I was finally able to schedule the repair - on January 19. Now, more than a month without a dishwasher (through the holidays, of course) o am waiting for the technician to arrive - so far more than half an hour later than the 4-hour window I was given and despite being told on a call 40 minutes ago that he was on his way. Honestly, the worst derive experience I have ever. After spending a great deal on Bertazzoni appliances - would not purchase again for this reason.
19 de Enero de 2023
Usuario de Houzz-618932520
Puntuación media: 1 de 5 estrellas
As a contractor, my clients rely on my certain level of customer service that I provide and I have built my business based on that customer service experience. In order for me to succeed, I need vendors that I can trust, and after today, I can no longer trust eastern marketing to be a supplier in my business. In the past, 5 months I have spent close to $80,000 in appliances coming from eastern marketing. One of the $1,800 refrigerators was delivered and after 4 months completely stopped cooling, I called eastern marketing for service, and they gave me a service appointment 3 weeks out. For a refrigerator, now I understand it’s busy and I would understand if it was a dishwasher or a washer dryer, But an essential refrigerator should be bumped up on the list. Fast forwarding to the day the technician came by, and it took him 2 minutes to tell me it’s not repairable and that the office will be in touch about a replacement. The office emailed me 2 days later to tell me that they have to get approval for a replacement. Fast forwarding another 5 days for them to tell me that it was approved and that I would have to wait another 7 days for them to replace the refrigerator. The entire process was stretched out for well over a month while my client did not have a working refrigerator. Maybe the people in the office should think to themselves if they can live without a refrigerator for over a month? I asked eastern marketing to credit me the fridge so I can purchase my client a different fridge and they told me no. Out of my pocket I had to reimburse the client for the food spoilage, and a credit them for living without a fridge for over a month. When I asked eastern for some kind reimbursement they told me to call my insurance because they won’t do anything for me. BASICALLY THEY DONT CARE ABOUT YOU. ZERO CUSTOMER SERVICE.
13 de Mayo de 2021
Lallygone LLC and StructuralMD
Puntuación media: 5 de 5 estrellas
We had a great experience with Eastern Marketing, fixing our Bertazonni range top. I was impressed with the scheduling process. They were able to give me a close date even during a busy time of year (right before Thanksgiving). Matt the technician was early and diagnosed the problem quickly. He had the parts on his truck, so 30 minutes later, burner fixed! What a great experience. Don't hesitate to use this company...I am so glad I did. Now I have four fully functioning burners in time to cook my big Thanksgiving meal!
17 de Noviembre de 2017
Contactar a Eastern Marketing Corp
Encuentra Empresas de electrodomésticos para hacer realidad tu proyecto
¿Cansado de leer todos los tutoriales de bricolaje? Estamos para ayudarte. En Houzz contamos con más de 1 millón de profesionales del hogar, por lo que encontrarás al Empresa de electrodomésticos de confianza adecuado para tu proyecto en Roseland.
Lee valoraciones de particulares como tú en Roseland
Lee las valoraciones de los propietarios antes de contratar a un Empresa de electrodomésticos que te ayude con un proyecto en Roseland. Si tiene preguntas, lee las valoraciones de otros propietarios o dirígete a la sección de consejos para obtener una segunda opinión.
Contacta fácilmente con Empresas de electrodomésticos
Si estás navegando por Houzz y tienes a un profesional en mente, te darás cuenta que solicitar un presupuesto es más fácil que nunca. Desde tu panel de control podrás administrar todas las solicitudes que mandaste a Empresas de electrodomésticos.
Electrodomésticos en España
Electrodomésticos en A Coruña · Electrodomésticos en Alcalá de Henares · Electrodomésticos en Cartagena · Electrodomésticos en Elche · Electrodomésticos en Fuenlabrada · Electrodomésticos en Getafe · Electrodomésticos en Huelva · Electrodomésticos en Ibiza · Electrodomésticos en Leganés · Electrodomésticos en Móstoles
1 comentario