RC
Richmond Decorating Center
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Sobre nosotros
Servicios prestados:
Kitchen and Bath designers and distributor
Zonas de trabajo
Richmond Va and surrounding areas
Categoría
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Detalles de la empresa
Nombre de la empresa
Richmond Decorating Center
Número de teléfono
+1 804-745-0066
Página web
Dirección
6305 Hull Street Rd
Richmond, VA 23224
Seguidores
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Credenciales
1 premio Houzz
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4 valoraciones para Richmond Decorating Center
Más reciente
I have been a repeat customer of Richmond Decorating over the years because the employees I have worked with have been pleasant , knowledgeable & haven’t tired of my many questions.They carry excellent brands & offer good prices.They also did excellent work when it came to the installation part.
Susan Marie Shelton helped me with the last two jobs, helping me to choose wall to wall carpeting for the lower level of my home. Little did I know that they would be back less than a year later having to tear out a lot of the same carpet due to a water leak. Mahogany furniture had left stains that wouldn’t come out.
Susan Marie then suggested I take a look at AduraMax vinyl flooring. If a future leak would occur, she said this product is waterproof, can be taken up ,dried out then relaid on the concrete. Other folks from RD helped me decide what carpeting could be salvaged & made into room-sized rugs to be used over the AduraMax.
The crew that installed the vinyl did a great job then Robert came & reinstalled carpet in the 2, out of 4,bedrooms where all the carpet had been ruined.
I actually liked this look of the dark wood -looking vinyl on the family room & 2 hallway floors with the lighter Masland This & That carpet in the bedrooms. It made a really beautiful contrast.
I had also had office carpet redone around the same time & when that job was completed,to my dismay, the man had cut out a rectangular piece carpet to fit around a floor electrical outlet. This outlet had been taken out & rendered useless & was not supposed to be exposed in the new wall to wall carpet.
There was a discussion about whose fault this was..... but Richmond Decorating stepped up & replaced the entire carpet for me without any additional charges.
The other thing I have NEVER had a problem with, unlike some of my friends,is a wall-to-wall carpet that develops a big wrinkle after a faulty installation. Robert knows how to install carpet & he does it right the first time.
Richmond Decorating is my go-to store. My experience with their employees & the products I have purchased from them has been excellent .
Ruth Courain
22 de Julio de 2019
I purchased a new home and Richmond Decorating installed the cabinets and flooring. Cabinets were amateur-ishly installed. Nail heads were left up around the island and there is a large screw obviously protruding on the front of a wall cabinet. There are 2 fairly sizable gaps in the wood flooring in the kitchen and a buckled board in front of my stairs. A knot hole popped and broke off in the kitchen and another board cracked and split where it had been nailed. There is a legitimate dispute as to a carpet seam as it did come apart only after I cleaned it (though I did nothing out of the ordinary to it), so I won't even raise that issue in this forum. Richmond Decorating was very slow to respond to any of my repeated calls regarding the hardwood but eventually sent someone out. He made no repairs and asserted they provide no warranties unless I could "prove poor installation." The builder fixed the raised nail heads and puttied the holes himself, but the screw was too big to address. I've tried repeatedly to speak with someone in management without success. Even my written request has been ignored. Beware. When I met with them initially (before payment was made), they seemed courteous and professional. When problems arose, that quickly changed and it has become clear that their customer support is not just lacking- it is nominal. The way they have dealt with my concerns is to ignore them. They haven't even given me the courtesy of saying they won't make the repairs. Its been two months and they simply have not responded.
After the original review one star review- which was true, I went to the design center and met with a manager. My concerns were eventually resolved to my satisfaction.
10 de Diciembre de 2014Última modificación:23 de Septiembre de 2015
longtimecomming
Puntuación media: 5 de 5 estrellas
I commissioned Richmond Decorating to remodel my small kitchen. I wanted an updated look. The samples needed to choose were brought to my house to see what best matched and to add any decorating ideas to my own preconceived ideas. After I had given them any concerns over my preconceived negatives of my present kitchen and what perks I would desire in my new one, they went to work for me. I was well pleased with the extra cabinets. They did not take over the room as I was afraid they might. The corner cabinets where my pans would be keep was redesigned for me to better utilize. The hardware complimented the color stain on the cabinet along with the over the cabinet microwave. The granite counter top and deeper sink are beautiful too. I was kept informed as things progressed. The set price did not change when they were done . Also, the gentleman that does the punch list was always on time and very helpful and understanding. I would use this company again to have my floors redone and window treatments as I can come up with more funds. All that I encountered were very helpful and went that extra mile.
27 de Julio de 2014
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