ONE STOP KITCHEN AND BATH

DO NOT HIRE THIS COMPANY. They are very unprofessional, lack communication with their contractors, hire labor from Home Depot/Labor Source. Even their contractors know they are unprofessional and freely admit it. We had a project where we updated an entire 1958 cottage (1500 sq. ft), enclosed the garage, replaced the kitchen and the bathroom. This was indicated to be an 8 week project, no worries, we are on it. They would show up maybe 3 days a week, leave unsupervised contractors and hired labor to work on the property. When brought issues, we were accused of whining and being unreasonable because we were pointing out things that were unfinished and not done professionally. We were forced to pay them to close out the contract and were told, even though they DID NOT COMPLETE THE WORK, we had to pay them NOW and they would not settle for an amount that would "make them lose money on this deal" and they would be back to finish. That was 4 months ago. Still not finished. The 8 week project took 4 months and I am disappointed every time I go into the bathroom and look at the shoddy tiling job they did. My grout is already crumbling and missing in many places. I brought this to the attention of the company and the response was, "Well I had my bath redone a couple of years ago and it's doing that in my bath as well." Prior to their work, the grout in that bathroom had held up for 60 years. Never heard that professionally installed grout is only supposed to last 3 months. Guess that's the "new" grout that does that... They overlaid drywall on my existing walls since they were worried about lead paint. The unsupervised drywall hangers left gaps on average of approximately an inch ABOVE the baseboard. When brought to the owner's attention, his response was "Most of our customers just put something in front to hide that." Obviously this is a pattern for them. These are just 2 of the myriad of things that were wrong. My last punchlist to the company had over 30 items unfinished. I would recommend that this business close up and move back to wherever they came from. If I could, I would protest every home show I saw them at and would shout "Don't hire these people".

They re-faced my kitchen cabinets. They did a great job and were punctual. They completed everything they said they would do. Their price was also reasonable.