Fingerle Lumber

Unbelievably bad! We approached Fingerle (specifically Paul Rigan and Tim O'Beirne) in April with a project involving replacing 4-6 older windows with new Marvin windows. Fingerle has a self-imposed 3-windows minimum order, so we figured 4-6 windows would not pose a problem. Tim showed up at our house in May to measure the windows and provide a cost estimate. It took a while to get the estimate, but we reviewed it and agreed to the projected cost and description of the process. I both emailed and called Paul to let him know that we agree with the estimate and would like to proceed with the project, and that's when Fingerle virtually disappeared - first "Tim is away sick", then "Tim is on a short vacation", then "Tim will return after 4th of July", after which several emails and calls simply went unanswered. As a result, our project was delayed by at least 3 months and we are now looking at a November installation with the hope that Michigan winter will be forgiving this year. On the bright side - the new authorized installer, recommended by Marvin headquarters (!) - is more responsive and slightly cheaper than Fingerle. So, do yourself a favor and forget about Fingerle!

We have had a working relationship with Fingerle Lumber since 1990. In the last few year we have started to purchase our clients cabinetry with Fingerle Showcase. We have worked closely with Diana and Tom, they always go out of their way to help our customers get the quality product and service needed.

Most of the people I dealt with at Fingerle were very professional and knowledgeable. I had windows replaced by them. Unfortunately they damaged some of the stone of the house while removing the old windows.

We spent over $40,000 getting windows, doors, siding, roofing and hardware from them and when we asked to see samples of the hardware for the Anderson E-series (for doors we purchased from them), they didn't have any and then Diane got angry at us for asking to see samples. That was a typical interaction there. We will not be going back.

They worked with me while building my deck. Helped me with everything to make it a breeze! They also offer a great space for tailgating during Michigan football games!

Tim Bradburn from Fingerle is the best kitchen designer I know, period. Tim has designed dozens of kitchens for me over the years. Tim's knowledge of the product lines, trends, layout and sense of artistry sets him apart from many of the other designers that I have dealt with over the past 20 years. You cannot go wrong with Tim Bradburn from Fingerle Lumber Co.

I have worked with Fingerle Lumber for the last 25 years. Tim Bradburn has assisted my customers with kitchen designs and window and door selections. He consistenly provides excellent customer service and can be relied upon to provide a quote in a timely manner. His knowledge of and experience with available products is invaluable and allows him to easily guide customers through various projects. All contacts are handled in a professional and courteous manner.

Tim is always respectful with focused attention about the materials and products at hand or to be ordered. Tim is right on right there, right now or I always have it inside ten minutes. I have been half way over to lowes when Tim calls me on my cell telling me he has it . His whole team approach with all the people in his department really shows. Tim is the man I look forward to seeing when I visit the FIngerle lumber Company. Tom Kelly

I am an Interior Designer who frequently takes my clients into the Fingerle Product Showcase. I have worked with most of the salespeople and have always been impressed by their knowledge & professionalism. The fact that they let us make an appointment with them if we need individual attention is great. They have been very generous with their time on many occasions. I have done many kitchens & baths with their cabinet and counter vendors, worked out many interior details with their moulding & interior door companies and worked on many exterior components with their window & door suppliers. I love their enthusiasm for the new things they have. They are always ready to tell me what the latest & greatest is in the building industry.

Fingerle has been our go-to lumber yard for over 20 years. They consistently have kept knowledgeable and experienced salespeople on staff to not just sell you stuff but to guide you and assist you. We have learned a lot from them over the years, making us a better remodeling company. And their showroom is key for people to see and touch samples of cabinetry, doors, countertops, hardware, siding, you name it.

Tim Bradburn handled our Kitchen cabinet and countertop order for one of our customers. He did a great job and greatly improved the overall kitchen design. Our customers were very pleased with the final results. The cabinets came in correctly and were undamaged.

I would highly recommend Fingerle Lumber for kitchen or bathroom remodeling projects. The staff was very helpful in the layout, selection and procurement of cabinets and counters. The process went smoothly and the outcome was exactly what I was hoping for. I appreciated the professionalism and attention to detail.