WoodTrac

The initial delivery of our closet system was the wrong one. I’m not quite sure where the fault lies, whether its with the shipping company or WoodTrac. But the closet was reordered. The correct system was received and installed. But during installation it was discovered that the base portion for one of the sections was missing. So it was reordered and received. Today, approximately 2 months after the start of the project our contractor was here to complete the installation. He discovered that the (4) Cam Assemblies were missing so he couldn’t finish the installation. This was directly the fault of WoodTrac. I’m very disappointed in the lack of quality control demonstrated here.