St Pete Construction Group

Contractor is using pictures of our home without authorization. We have asked the company to remove all pictures as we do not want in anyway to have these be considered as an endorsement of this company.. We were extremely disappointed with the work performed by this company and their questionable business conduct. Multiple change orders were added to our final invoice without any discussion of cost increases or written change orders at the time the work was done.

I have come to rely on reviews when searching to hire a company and like most people I weigh the good with the bad and granted I am one customer. However, the severity of the issues pertaining to the lack of quality and the shocking conduct of this company has me feeling I would be remiss if I kept silent about our experience. Honestly, there are so many things I am at a loss of where to begin so I will say at a high level there were no change orders provided nor any discussion of additional costs when we were asked for decisions at various points in the project. One of the claimed “business partners” is his wife who is an attorney by profession who became involved immediately when we simply requested explanation of exorbitant charges out of nowhere and to whom we feel Simon has hidden behind regarding her financial and legal assertions. Lastly, several of the subcontractors seemed to lack the skill for the job, and we have been treated as though all of this is our fault. No apology has been extended and no concern for customer satisfaction has been evident. Just a few of critical quality concerns: •Ceramic tile was laid knowingly without concrete board which led to having to replace the entire floor. Simon told us it was ok to be done that way and our own research unanimously revealed otherwise •Structural integrity of quartz countertop and cabinets •3 sets of pantry doors damaged during installation and 4th set had been withheld until we agreed to their demands We opened a complaint with the Better Business Bureau in hopes the business would pause, reflect, and acknowledge responsibility of conduct and our dissatisfaction. Unfortunately, they did not. We agreed to pay the outrageous increase in charges (over $3700) to keep the peace and get the project to completion. Which to us has felt like extortion tactics more than once. In return we have received hostility, legal threats, and still have an incomplete kitchen remodel (6 months) to which we are paying out of pocket for a Professional Cabinet company to finish because St. Pete Construction Group refuses to use a different installer.