Riley and Rees

Based on our experience with a complex remodel, we were not pleased with Riley & Rees and would not recommend that this company be used by others looking for a remodeling/construction contractor. Customer service, communication, timeliness of work and work quality were all issues, in our opinion, during our project.

I pinch myself every time I walk into my new kitchen. Riley and Rees were wonderful to work with, from start to finish. The plan that Matt Evans, the architect, designed was perfect, and I was overwhelmed by the fact that he had heard and listened to me. This is exactly the kitchen that we now have. The team was consistently hard working, pleasant, polite and easy to share our house with for six months. Dan respected our budget and suggested ways to minimize the cost overruns. Paul Altier was here every day, checking on the work, making sure that there were no concerns of ours that were not being addressed. He texted or called every morning, letting me know about the work schedule in a friendly and funny way. We are delighted with our new kitchen and cannot praise Riley and Rees enough.

We have had our master bathroom remodeled, 2 secondary baths updated, our kitchen island reconfigured, kitchen updated with new granite and fixtures by Riley & Rees. We have found them to be responsive and, while there were some delays with a plumber, Covid shutdowns in the midst, and tile sub that was off his game in the secondary bath and had to be replaced, in the end everything turned out beautifully. These delays can sometimes be the nature of the beast in remodeling. The reason I give Riley & Rees 5 stars is because of the owner, Dan Lauterbur. While everything didn’t go exactly according to plan (who can plan for a pandemic? Or not having a plumber show when they said they would?) Dan always made sure the work was done correctly in the end. He makes it right in whatever way he can. He stands behind the work his company executes and makes sure the work is finished to the satisfaction of the customer and himself. He won’t accept anything sub-standard. His foreman, Joe, was helpful, communicative, and follows Dan’s lead in executing the job. While there are a lot of contractors out there that say they can do a job, when a problem occurs they don’t stand behind their work. That won’t be the case with Riley & Rees. I would definitely recommend and use them again.

Dan and his entire team were great. He did a gut rehab of an historic cottage under a very tight timeframe and delivered. Dan is well organized, a great communicator and focused 100% on doing the job right. This was my fourth home renovation project and the Riley&rees team was by far the most professional and pleasant to work with that I have encountered. And even two years later when I had a very minor problem Dan responded immediately and sent someone to fix it.

Dan did a big kitchen remodel & family room addition and completely transformed our home. He was very well organized, kept the project on budget and on time and his crew did beautiful work. We had him rennovate a porch the following year and he again did a beautiful job. Both projects greatly exceeded our expectations. I would recommend him without reservations.

We have have used Riley & Rees for 2 projects. Our 1st was a basement remodel about 5 years ago, adding a full bathroom and a large closet. We were very happy with the results. The bathroom turned into the house favorite. Dan and his team were very conscientious about keeping the area clean while the project was ongoing and being available when questions arose. We called Dan and his team when we decided to add onto our house and remodel the entire 1st floor. The drawing we received was better than we imagined and incorporated everything we were looking to add to our home. We hired Riley and Rees for this project in 2017 and it was completed in about 10 months. We are extremely happy with our new great room (400 sq. ft) and how it has added so much to our home. We also added a 1st floor master bedroom and bath (600 sq. ft) and completely redesigned and enlarged our kitchen. We wake up everyday thinking how great the new space is, just like being in a luxury resort. We really appreciate the fit and finish and how easy the team was to work with on any questions or changes. The last component of the renovation was a covered deck with fireplace and tv. We haven't used this much yet, due to the weather, but we are very excited about using this new outdoor area for entertaining. Can't wait for spring to finally arrive, so we can relax on the new covered deck. Thanks to Dan and his team.

We are so pleased with the high-quality work Riley & Rees has done for us. This is our first home renovation, and the experience was very positive. Dan pays great attention to detail and he is very trustworthy, which he proved time and again. He ensures that the work is done properly by using contractors that have the same work ethic. He is very responsive, finds creative solutions to any issues that arise, and won't stop until the client is happy! We will be doing more work in the future and will not hesitate to hire Riley & Rees again.

I have used Riley and Rees for 2 remodels. Our basement remodel was completed in December 2015. We had such a great experience with them that we hired them again in October 2016 to remodel our Master Bathroom. From the beginning of the process to the very end their professionalism, expertise, organization and communication was exceptional. They kept us well informed at each stage and both projects were completed on time. We could not be happier with the choice we made and would highly recommend this company to anyone. Thank you to Dan and his team!

Outstanding attention to detail, and excellent customer service skills. Providing quality workmanship, on-time delivery, and working within the budget, Riley & Rees totally transformed our living space, and kitchen, on-time. And, our Project Manager, John, was in continuous communication, managing the project, from beginning to end, flawlessly., Overall, expectations were either met, or exceeded, resulting in an superior experience and enjoyable project. Would recommend Dan, owner of Riley & Rees, and his team, without hesitation, to anyone looking for the services they provide..