RAMCO

to give an idea of our experience we didn't even know our kitchen was ordered! We never had the follow up conversation with Ramco to confirm colors/options. Ramco didn't return any of our calls after the measurement visit. My wife called for two weeks in a row with no response. We thought they didn't want the contract and started interviewing other contractors until we got a surprise bill for $30k a month later. A longer story short they finally began install 1 month after the contracted date and they had all the wrong material. I was told the material we contacted to install doesn't exist. At this point the lack of customer service, poor product integrity, and consistent misrepresentation was enough. Thankfully Ramco services were hired through Home Depot so we had the customer support required to remedy the contract breaches. In this case it was smart to use a credit card so disputing charges was easy to rectify.

RAMCO replaced many of our old wood cased windows with new vinyl energy efficient ones. They were excellent to work with on so many levels. Professional, courteous, prompt, and honest. We will be using them again to replace other windows in our home.