New Dawn Renovations LLC

Let me start off by saying I love my home remodel, I enjoyed working with New Dawn and I would use them again. We were referred to New Dawn by a friend. He let me know Damian was starting his own business and ready to take on a big job. He was the only contractor who responded to multiple requests for consults. The day we met, we knew we wanted to work with Damian. He was professional, real, kind and funny; we felt like he was an old friend! He let us know we would have his financial quote within the week. We were so worried we couldn't afford this job, but a few days later when we got his quote we were THRILLED! It was a great price for us and we decided to move forward that day. Once our loan was funded and we placed our deposit we were put on his schedule. The process took about 3 weeks. Our remodel was to have New Dawn break down the walls of our breezeway and replace it with a front door, back door and add a dining room, as well as remove our current single car driveway and add a new double driveway with apron. He let us know he thought the job would be done rather quickly. We first met with Damian in May 2019. He said, "I'll tell you 3 1/2 weeks so when I'm done in 2 1/2 you will be happy!". The job started fine, but then Murray City lost our permits so no progress could happen until we got the new permits. After about a week or so we asked Damian to change the current schedule of working on house and then replacing the drive way to start he driveway ASAP. He subcontracted the work with Rose Concrete. They were stellar! We absolutely loved their crew and the work they did. The house sat for just over 3 weeks due to a holiday, the length of time the city took to replace the permits and protecting the new concrete so it could dry. In that time, we didn't hear from Damian much other than him letting us know the permits were not in place yet. We had hoped other things could have been done on the house while the concrete was drying, but we understood the timeline of the job changed and he was probably working on another job. Once we got back to work on the house, things started to move quickly. Tim was at our house every morning around 8am. If he needed to enter the home and I was still there, he always knocked or let me know he was in the house. He was always nice and respectful. Over the course of the job we did have to ask about the ordering of products quite often. We wish we would have had another meeting with Damian after the permits were re-issued. We did a lot of texting back and forth to see what items were in our budget/what needed to be ordered. At that time is when we found out that the back and front doors, floors or fan were not ordered during the few weeks no work was being done on the house, so the next couple of weeks dragged. During this time our utilities bill was super expensive, for a few nights the AC could not keep up and it was over 90* in our house. We told Damian and the next morning he came over with industrial fans to try to keep the house cooler. It seems silly, but we wish there was better communication about specifics on the remodel. Which way the doors would open, what hardware for the doors, air-conditioning registers and lighting, etc. Hardware for the doors were ordered without having an input of what we would want. Also, the front door light was just what was in the back of the electritans car. It was brand new, in the box, but not at all what we were wanting. We did work it out with Damian to let him know we wanted to pick out specifics and he got us exactly what we wanted. We requested warm lighting as I have a light sensitivity. When the electrician came he had no knowledge of wanting warm lights or dimmers. He had to leave and go get the dimmers. When we turned on the lights for the first time it was like baseball stadium lights were in our dining room. We requested that the lights would be fixed ASAP. They were fixed shortly after. We also assumed the fan would be placed at about that time, but it had yet to be purchased/picked up. A few days later it was installed and it looked great. Unfortunately the light placement/fan placement was not gone over in the beginning so it was placed where we did not want it. Everything was centered within the length of the space, not where we would be placing our furniture. The fan was placed so that when it is on, it creates a strobe light effect. We had to over up the lighting with electrical tape until we can afford to move the fan entirely. Once the flooring arrived we were told it needed to sit for a few days to acclimate to the new house, but then the installment started the next day. I read on the box that foam underlayment should not be laid below this type of flooring. When I got home, Tim had started installing it with the foam. I let him know the instructions on the box, he agreed and removed the flooring he had laid to fix it. Damian neglected to include new stucco into our bid. We refinanced the house to get a loan to pay for this renovation, so we did not have any additional funds to pay for it. He understood and let us know he would be taking care of it himself. He apologized for the miscommunication, and paid for it completely out of his pocket. The job was finished the last week of August after almost 12 weeks. At no time did I fear of someone being in my home while I wasn't there. Tim and Damian were trustworthy and fun to work with. There were some hiccups, as all reno's go, but nothing so horrible that we wouldn't use New Dawn Renovations for any other home improvements. If you were to hire Damian you'd get quality work, just make sure you go over specific requests ahead of time to prevent delays.

Damian's New Dawn Renovations did a splendid job with our bathroom remodel. It was a demanding job rebuilding a shower and installing a lot of tile. We are very pleased with the results.

New Dawn completed our 1750 sq ft basement within 8-10 weeks and did an amazing job. They put in a beam to open up the full kitchen and modernized each area to look model perfect. From inspections to customization, they made our job easy.

Damian is great. He's on time, dependable, and communicates clearly, throughout every step of the job. I would definitely hire him for more work.