Aristocrat Floors

Aristocrat Floors supplied our hardwood flooring, ceramic flooring and carpet and they were very professional and knowledgeable. We would definitely recommend them.

It was an $80,000 kitchen makeover. The last piece of the puzzle was the backsplash installation from a reputable installer in town, so we thought. The job started out fine, however once completed, the finished product was anything but acceptable. The job was rushed for some reason and grout lines were all uneven and missing in certain areas. The worst part of it was that most of the botched job was located above the stove's location, so we were always reminded of the substandard install when cooking. They didn't even bother to cleanup once the job was completed as there was more grout underneath the stove than on the wall. During these stressful times we pleaded with the company to try and rectify the situation, but in the end, they simply walked away and wanted nothing more to do with it. Then we were introduced to Aristocrat Flooring in St. Catharines. If I could turn back the clock I would have called upon them to complete the installation. From the moment I walked into the store, Shauna was great in providing us with optimal and professional service, much more than I expected. We showed Shauna some photos of the backsplash installation and she in turn presented these photos to her expert installers. A short while later we got a visit from Jessica and she explained what our options were, without having to tear down the new backsplash, so we were quite relieved about that. We had a good feeling about all of this and so we decided to go ahead with what they had recommended. The installer, Bonnie, showed up at the house a few days later and performed her magic which in the end was nothing less than stellar. We were extremely happy with the results and would absolutely recommend Aristocrat Flooring to anyone looking to have tiles, hardwood, carpeting or even an intricate backsplash installed. These guys are the REAL DEAL!

Aristocrat's installed a subway tile shower and vinyl plank floor. The tile was installed very well and looks great but the floor was terrible. The floor was not leveled properly and when I went to install the baseboard, I found that it was cut too short. I would definitely not recommend using Aristocrat's to install flooring.

Since 2013, Tobi Brockway Interiors Inc. has sourced tiles, carpeting and hardwood for numerous client renovations and the results have always been stellar. Jessica Falkowski is very knowledgeable and helpful. She ensures that every project goes smoothly from selection to installation, and that my clients are thrilled with the end result.

Queen Street Carpentry has been partnering with Aristocrat Floors for a number of years and I don't hesitate recommending their products and services to any of my clients. The design staff are creative and knowledgeable, their quoting is prompt and accurate, and their installation crews are professional

Aristocrat Floors is an amazing flooring company with a very beautiful showroom for clients to pick out their flooring selections. Matt and his team is clearly experienced in this industry which is reassuring when you send your clients there. Great customer service and excellent tradespeople. Their work is always professional, on schedule and clean. Would highly recommend Aristocrat Flooring for all your flooring needs!

Sometimes you have to make mistakes to value what you had. Aristocrat did our entire home back in 2007. Perfect 1/8" grout lines, perfect hardwood. They just got everything right. We went another way with our 2014 new build and we kick ourselves every single day. They may be a bit more money but its worth it. Believe me, We have learned our lesson and I'm sharing it so you can learn from our mistake.

My husband and I have worked with Aristocrat during several upgrades to our 1980's home , including flooring , carpeting, bathroom and most recently our kitchen backsplash and flooring. They are always very professional that give you great advise , to update in the style that we choose. their showroom is always well stocked and selection is awesome. They are very good in follow up and help and extremely pleasant to work with. I would not hestitate in recommending them.

Thanks to Aristocrat we have some great design choices made for our house! Decorator/designer Rhoda has been so helpful, we couldn't have done it without her!

I have worked with Aristocrat for over 25 years and particularly prize Bob Morris's expertise and taste. They aren't the cheapest, but they are consistently reliable and will deal with issues that arise subsequent to installation.

The flooring for our entire house was purchased at and installed by Aristocrat Floors. We couldn't be happier with the product we chose for our main floor kitchen, dining, and living area. It is a vinyl plank wood look-alike flooring made by Karndean from the Art Select collection. Aristocrat Floors was one of the only retailers in the area that carried this product. It has stood up exceptionally well with our two dogs and small child. The follow up service with Aristocrat has been prompt and the staff is always courteous. Their interior designers are extremely helpful and offer their guidance in helping you make your flooring selection. Although I would recommend this company, we were disappointed to find out that the grout in our tile installed by Aristocrat was not sealed. This service is at an extra charge in addition to installation.