Sabrina Pools and Hot Tubs

Zero stars. I really tried my best not to write this review. I’m not this guy, I like to deal with things in person but I feel this is my only and final option. I’m beyond frustrated, they’ve ruined the whole process of doing a home project for me. They’ve stressed me out completely for at least the last 6 months. I’m tired and beat. I signed my contract on 6/6/21, I was told I would have it installed on 5/2/2022. It is now 12/6/2022 and I still have nothing. No phone calls returned, worst customer service ever. I’ve got a list of every time I’ve called the office or John himself and every response I’ve gotten from them. They are completely unresponsive, every date I’ve been given after 5/2 was a complete lie and I highly doubt they even have my pool. I wouldn’t recommend this company if it was the last one left on earth. I’m sure they will respond with some generic comment that they tried to reach out to me or offer my money back but it’s all a lie. Anyone curious can contact me directly and I’ll tell the whole story. Steer clear from this company

This company is the worst of the worst. Once they get your money you cant get them on the phone. The "owner" John is unresponsive and has no idea how to adequately run a company. His workers are lazy and incompentant. My pool had to be jackhammered up and reinstalled and a year later its still wrong and not complete. Don't believe anything out there saying they are a good company. John bought them a couple years ago and all recent reviews tell the story. Terrible dishonest company looking to take any and every short cut possible. Run away