PRESTIGE POOL & PATIO

Horrible customer service and project management. Worst experience of my life working with Prestige Pool and Patio. It was supposed to be a small built in grill with concrete countertops. All parts were in when we gave them $5000 in Feb to start the project. Come April, we had not had any progress even thought my husband was in constant contact with them. Finally they send out a PM, Mike, who got the base installed and then it just sat for several weeks. But of course, they wanted another $3000. Mind you, my husband was in contact with Prestige scheduling and sales everyday trying to get things moved along, but to no avail. Roxanne should be fired, the sales guy we had should be fired...Mike the PM was actually fired. Once they assigned Dom to our project, things moved along, but still had scheduling issues (Roxanne). If you want to pay a lot of money up front and then have your project sit, then by all means, go with Prestige. If you'd actually like your project completed on a designated timeline and have good customer service, then DO NOT use Prestige. I can't even imagine putting in a pool or other large project with Prestige as it would probably take over a year to complete and would be the worst headache ever. I do not have one good thing to say about Prestige Pool and Patio. Run and do not use them!

Prestige Pool and Spa has a vision of making any plan designable and buildable for any customer. In an exciting move, they integrated the quality and innovation of Riverflow Pumps into the power of their extraordinary project. Prestige Pool and Spa has a long history of using Riverflow Pumps by Current Systems in its projects to give customers what they want. Once integrating our pumps into their designs the synergy earned instant recognition. Prestige Pool and Spa is a focused and visionary builder who seeks out the best quality equipment to give life to the designs they build. Prestige Pool and Spa is ever mindful of the lasting value of the work for their customers. A pool or spa built with Prestige Pool and Spa combines the client’s dream with the proven performance of the best equipment on the market.