Mallette Landscaping & Pools OTTAWA

We hired Mallette Landscaping to create the backyard of our dreams and we could not be more pleased! From the very first meeting We were impressed by their professionalism, their knowledge and their work ethic. The whole team was an absolute pleasure to work with, always on time, courteous and available to answer any questions. The work they did is impeccable and the odd time there was an issue or something not done to perfection they were quick to return and address the issue to our satisfaction. The way they managed to coordinate plumbers, electricians, fencing, irrigation, carpentry, etc was seamless and made for a very smooth construction process. We look forward to working with them again on future projects!

One of the single best decisions we have made as homeowners was partnering with the Mallette family to design and construct our backyard sanctuary. They have a reputation throughout Ottawa as consummate professionals who deliver projects built of the highest standard. They managed to surpass our already lofty expectations. Our plan was extensive and included a custom pool, patio, retreat and landscaping (including Candace Mallette). Several things stood out beyond other construction/home renovation experiences we have had. 1) Ease of communication – Jim and his team were easily accessible by all forms – including phone, text and e-mail. Because communication was so good, the plans we tailored together rarely went awry. 2) Attention to detail – every component of the process, from the excavation to the custom stonework, was carried out with precision and care. It felt like Jim and his team were mortaring a fireplace for one of their family members. 3) Punctuality – Jim and his team showed up at 7 AM every morning. Every day. Without fail. Even if it was pouring rain, they set up a tent and prepped some part of their upcoming job. 4) Integration – they truly are turnkey. We had the privilege of working with Carol-Anne during the design phase, who transformed our inspirations (and hers) into the backyard we know today. Later in the project, Candace was instrumental in designing and planting the beds. We now have a hardy, low maintenance garden that can survive dogs, kids and wanton neglect. In summary, Mallette Landscaping was tireless, cheerful and professional. We would recommend them without reservation for any project you may be considering, large or small. Like any company that delivers a seamless product and experience they are in high demand, but well worth the wait.

We employed Mallette Landscaping and Design to construct a 3 season room and upper deck. From the design phase to completion went as forecast. All crews( design, landscape, carpentry ,electrical, and masonry) were creative and talented professionals. We were never left with messes at the end of any work day. It was a pleasure to have them on this project. We thoroughly enjoy our new addition and highly recommend the Mallette team.

The entire group at Mallette Landscaping was very personable and easy to work with from the very beginning when we met them at the Ottawa Home Show. We LOVE our yard. Our yard was challenging due to the shape and the existing pool and landscaping that needed to remain. Carole Anne’s design opened up our space and allowed the backyard to seamlessly flow through to the side yard (where the pool is). She incorporated all the features we put on our wish list – ping pong table, hammock, hot tub, outdoor kitchen, pool house with bathroom, outdoor tv, etc. We spend a LOT of time outside and really wanted to connect our inside and outside living spaces. Mike then took Carole Anne’s design and made it come to life. Mike was onsite almost every day and was always there to talk through design and function issues as they came up throughout the project. All the contracted persons who came onsite were professional and courteous. Mark (carpenter), paid attention to every detail and worked hard to make sure everything was just right. His vision of what needed to be done and how to do it exceeded that of other carpenters we’ve worked with in the past. The crew showed up on time, when they said they would. The team was tidy and cleaned up the yard at the end of every day – very important to us as we were out there with the kids every evening, long before everything was complete. Mallette Landscaping seamlessly blended our existing pool, fence and garden space with the new pool deck, pool house, kitchen, back deck, etc. The quality of the work is exceptional. Anything that was not done right, or the way we wanted was changed or fixed. The entire team was always very responsive throughout the entire project. Mallette Landscaping did a fabulous job, and we highly recommend them.

We hired Mallet Landscaping in 2018 to build a complex backyard renovation which included a swimming pool, water fall, outdoor kitchen, Sauna, hot tub, fence, lighting and garden. The quality and the finishing exceeded our expectations. A key differentiator for us was the turnkey service. Mark, Mike, Jim and team will take the concept and deliver it effortlessly. During the project, we made several major changes such as the addition an outdoor sauna (required major electrical work and design), as well as finishing changes. All of our changes, no matter how small or big where incorporated and successfully delivered. We also greatly appreciated their suggestions based on their past project expertise. In short, we highly recommend Mallette Landscaping to anyone who is looking for a backyard makeover and especially for those who are looking for high quality finishing,

We engaged Mallette Landscaping to create a design for our back yard with a swimming pool. Carole Anne did a wonderful job capturing our vision in a design, and Mike and his crew did a great job constructing the plan. We would highly recommend Mallette Landscaping.

During the summer of 2017, Mallette Landscaping designed and installed a front interlock walkway, steps, pillar lights and gardens with a retaining wall for us. We were very happy with their work and the following summer they designed and installed a pool with a patio, fence and surrounding gardens for us. The process with Mallette began with a beautiful 3D design, which allowed us to envision how our landscaping would look. All of the Mallette employees who worked on our project were very friendly and respectful and we could see that they took pride in their work. The quality of their work and attention to detail is excellent – retaining walls and pillars are built with concrete foundations and drainage piping was installed to move water away from the landscaping and house. We’re confident that the work will maintain its beautiful appearance for many years to come. Mallette took care of all the work from start to finish, coordinating with all the sub-contractors. Our pool area looks like the beautiful oasis we were shown in the design, along with a waterfall, beautifully coloured armour stone surrounding wall, and a decorative fence. We are very happy with Mallette’s work and highly recommend them for your landscape projects.

Mallette was great to work with from design to completion. They were very personable and accommodating. The crew was very respectful and kept us up to date with the schedule and next steps. A great family company and would highly recommend.

Mallette Landscaping is an amazing business that helps make your dreams come true. They are extremely professional in all aspects of their work keeping the customer in the forefront. They adapt a one on one relationship from start to finish ensuring customer satisfaction. I would recommend Mallette Landscaping and Pools for all of your small and large dreams

After receiving a very reasonably priced quote for the work we wanted to have done, we decided to go ahead with Mallette Landscaping for front yard landscaping and our driveway. We dealt mainly with Mike for the job at our home and couldn’t have asked for a better experience from start to finish. The crew he had were respectable and so helpful! Everything was cleaned up (as much as it can be for a landscaping job) at the end of their day and they were always back when we were told they would be. We were never left wondering if and when work would commence the next day. I cant express what an amazing job they did! They offered some suggestions and guidance... never felt pressured to do things they recommended... but we went with their suggestions and are so happy we did! As a side note... if you have young kids... they will be forever entertained with the machinery. Thank you so much for a job very well done! Can’t wait until next year for our next project with you!

Our next door neighbours have a beautiful yard. I asked them who had done their landscaping and they were happy to share that Mallette Landscaping had done the work and they were very happy with the work they had done for them. I called Mallette Landscaping and Mike Mallette came the next day. When he arrived the neighbours recognized him and came out to chat for a couple of minutes. I could tell their relationship was excellent and they were glad to see each other again. Mike talked to us about their family owned company and the type of projects they have done and are working on. We then walked around our yard and talked about what we would like to have done both in the front and back yards. He made a few suggestions what would work with the shape and elevation of our property. He explained that their company puts everything in writing so we know exactly what we will be getting and how much it will cost. He said when they start a project they send a crew that stays with the same project from start to finish and come every day until the project is done. The crew does not work on more than one project at a time. Mike also recommended that we work with their full time Landscape Architect. She will do digital precise drawings of our property showing exactly what the yard will look like when it is finished. We chose to use this service and could not be more pleased with what Carole Anne created. Her preliminary drawings were emailed so we could see what she was doing quickly. We got these drawing within a week. Once the drawings were finalized Mark Mallette and Carole Anne came to our home to present the project to us in writing. We were given full size architectural drawings in full colour for us to keep. Mark went over the contract with us. It itemized all the materials and labour costs individually, so we could see exactly what the cost was each part of our yard. It was broken into 3 parts. We could chose to do some or all of the projects and it was easy for us to see the cost of each one individually. In the end we decided to do all of them this year. Mark said they had a crew that would be ready to start at the beginning of October. 3 weeks later we found out we could start the work a few day before the end of Sept. Right on time, Jim Mallette and his crew of 4 guys arrived at 7am as was promised. They had professional excavators, dump trucks and all the machines needed to get the job done professionally and quickly. The crew arrived every day at 7 am and staying until 5 pm. They cleaned up the jobsite every day and left the street clean for our neighbours. We live on a man-made lake. The original developers of the property put in a huge sand beach that was impossible to manage. The new design included terracing the yard with huge armour stones that complement the colours of our house. Jim was a wizard on the excavator. He dug out the beach area and created a new armour stone wall with steps going down to the much smaller beach. The beach includes a fire pit and planting beds for shrubs and flowers. We also chose to have large curved composite deck that extends over the water which is incorporated into the armour stone. It looks spectacular! This part of the design was created on the go. Steve Mallette worked with Jim to measure out and level off and be his eyes from the ground. What a great team. Jim allowed me to be right there while the huge stones were being put in place so I could help with the shape of the wall. I loved being included in this part of the project. Now that our yard is beautifully transformed and the project is all done, I cannot say enough good things about Mallette Landscaping. They became part of our family. The whole crew was courteous and just all around great guys. They arrived on time every day and cleaned up our driveway and the street when they were finished for the day. They had all the right equipment to make it possible for the crew to do the job quickly and professionally. Our yard is great now, I can’t wait until spring when we have them back to add all the plants.

We are tremendously pleased with the work Mallette Landscaping & Pools did for us this year. Every landscaping company should look to them as a prime example of how to operate in this business. They truly pride themselves on customer satisfaction, accomplishing solid work in a timely fashion, and being fully transparent and accountable during the entire process. The design process was seamless and truly enjoyable. Carole Anne's creative talents and ability to understand the customer's needs were key in translating our vision into a 3D design that all could easily understand. It was wonderful to work with her! The project was led by Mike Mallette who was involved from the very beginning and attended every step of the design process. He was very insightful and helped ground the design into something achievable for our budget. He exhibited exemplary leadership and organizational skills during the building phase - he was on site daily, responsive to our questions/concerns and made sure we were happy with every aspect of the final product. The project consisted of building a large pool, patio system and fire pit and involved a huge amount of concrete and stone work, grade elevation, fencing (glass and aluminium), tree clearing/relocation, irrigation, garden creation/planting etc. From day one, all workers showed up promptly in the early morning hours and worked intensely until the end of the day. The entire project was well orchestrated with no time wasted. The end result is spectacular. We are immensely pleased. Mallette stands by their work. They have a great relationship with their customers because of this. We would not hesitate in hiring them again for any further landscaping needs. We highly recommend them. Many thanks! R&B