A Touch of Fire Gas Logs & Fireplace Service

Very professional and honest.reliable and very caring very respectful and clean.cares about well being of there professional behavior.prices are great.they treated me like family and gave us veterans discount.look no further Andy is the best....

We called A touch Of Fire and the office lady had us scheduled and within and hour Andy & robert saved the day . We had no power and no heat until they showed up . They came out fast was very respectful and responsible and very professional and there knowledge about fireplaces and chimneys was off the charts . Not only were they on time they came out the same day we called . They gave us there all plus some and gave us A veterans discount and treated us like family. So if you have fireplace issues call them. Thanks again.

We was having fireplace issues and we called several other companies as well as the gas companies and in his company came out the same day that we called them and checked our Fireplaces and cleaned our chimney . Andy was very reliable honest and smart and knows a lot about fireplaces the office lady was also very knowledgeable upon fireplaces and had us in the schedule that same day. Andy gave us A better service than all the companies that we have had in years . Him and his worker even went with us and donated blood to the blood connections . We highly recommend this company and will continue to use them from years to come..

We just moved to Seneca in July. We had a gut job house and needed a lot of help. Without knowing anyone, my husband found a ad in the paper for A Touch of Fire. Andy came out, looked over our situation, and gave us a fair estimate. When he told me he would be out Dec. 22, I prayed he would come through. So many of our workers have promised but were a no show. Andy not only kept his promise, he had my gas logs inserted, my gas lanterns burning, and my gas line for our stove ready for hook up. Polite, honest, and hard working!

I was unable to light our fireplace and called on A Touch of Fire for assistance. We have 2 fireplaces neither of which have been lit but a few times over the past 18 years. The technician was able to light the upstairs units quite easily but informed me that our units were old and no longer up to code. He warned this made them prone to developing gas leaks which obviously got my attention. In fact, he thought he smelled something (possibly gas) around the lower level unit but didn’t do a gas check. I don’t know much about gas fireplaces or gas leaks so I reached out to Andrew for advise. He said he’d replace each unit for $1800-2000. No other considerations were offered. With the question of a leak still outstanding I called Heritage Propane and explained my situation. They dispatched Eddie, who works for AmeriGas immediately. In a very short order he confirmed we didn’t have a gas leak. He commented on the fact that both fireplaces look brand new and saw absolutely no concerns to suggest replacing them. Lesson learned, before spending a ton of money to replace a fireplace have a professional evaluate the situation. In retrospect, I believe Andrew was just wanting to make a sale. This is not the type of organization I can recommend.

Andrew Elrod runs his business “A Touch of Fire” proficiently and professionally. He is widely knowledgeable about chimneys and fireplaces—their condition. He can assess problems and clearly explain the work he and his crew would do. We hired him with confidence. He took care of serious problems with our sixty-year-old chimney and fireplace so that our home is made safe again. We should have contacted him years ago to prevent continuous flooding in fireplace room. Call Andrew to do this kind of repair and rebuilding at your house. His brother’s skills with firebox rebuild are expert. Amazing results in short order and a completely clean job. Also and importantly, Andrew is stand-up fellow, a man of his word and work. He works hard and has integrity. You won’t find better. We are glad and grateful to have been directed to his business. He has been a blessing to us. Call “A Touch of Fire” when in need of this kind of work to be done.

All I can say is WOW! Super quick response. Very professional. Will definitely use again and will recommend him to friends.

Andy did an amazing job. He was prompt, professional and personable. Our new insert looks better than when the fireplace was put in! He was recommended to us and we will recommend to both our family and friends. He is also fair, honest and responsible.

Andy did such a great job. He took out our old insert and made our fireplace beautiful. He had the vision of what it would look like. He did what he said he would do and in the time he quoted. It is so rare to have someone do that. We are so pleased that we called him because we now have a safe and beautiful fireplace to enjoy..

I would like to thank Mr Elrod for coming out to our home,Andrew explained everything in detail about our fireplace needs and gas lines install .He is very honest and hard working and reliable,he was very clean .Mr Elrod was able to do the whole framing of the fireplace and handle the gas line install as well as purchase of the Empire unit, We had several people who came out and gave us high prices and could not even complete the whole job that he did, Mr Elrod is highly recommended In the lake Keowee area,, We highly recommend A Touch Of Fire,,,