Theiss Construction

We had Theiss Construction build our home in Estes Park, CO in the fall of 2012. We were very pleased with the quality of the construction, materials and the price point. Since we were absentee owners, we felt very comfortable with Mark and his crew delivering on what they promised. It has been 2 1/2 years since we moved in and continue to be very happy with our home.

We had a custom home built by Theiss Construction and we could not be happier. Mark Theiss, the general contractor, was very easy to work with and a consummate professional. He helped us stay on budget which was important for us. His sub-contractors were all very good. He helped make a very emotional, stressful thing like building a house (not the first time we had experienced building a house) a pretty fun experience. I think in part because he communicated to us frequently and was always quick to return our phone calls, emails, etc.

Had an agreed upon contract with finishes per plan on a semi-custom home. During the building process several items on the house plans were disputed by Mark and we were told they were optional when they were clearly not marked as optional. When the house was closed we agreed to items that would be finished within 90 days. To our shock and dismay, Mark came to our house to demand an additional $1500 from us to finish the punch list and install agreed upon cabinet items and none of this was discussed at closing other than he would finish the cabinets. We had friends finish our punch list after waiting over a month. Additionally, there were many items not done to quality standards like tile/grout done by a guy who had never installed tile and now we have many areas of missing/sloppy grout around vanities/tub/shower. Overall, we are pleased with the quality of the house and the carpenter-Mario-who built the majority of the house and did an outstanding job on the woodwork. Our advice--get EVERYTHING in writing, especially any changes whether saving money or additional cost. Also, we never received any hard numbers for allowances so we ordered finishes consistent with other town homes in our subdivision, only to have him say we owed him money AFTER installation. Get numbers on allowances for EVERYTHING from plumbing fixtures, to door knobs, vanity mirrors, carpet, tile, wood, lighting, appliances, flooring, cabinets, doors, closets, etc. I would say Mark can build or have built a solid house, but managing the project and finances is not his forte, so buyer beware.