Custom Creations Marble & Tile Installation

First time Houzz has let me down. Did an exceptional job on the tile in the bathroom. Had a few problems with the tile in the laundry room. However, the following items were damaged by them and Alex told me I caused the damage: 1. Bathtub surround was etched with what ever chemical they were using. The fluid etching starts where they began tiling at the top of the tub surround and goes all the way down to the tub (approximately 5 feet). You can see where the fluid ran down the surround in streams. 2. Scratched bathtub surround in the same area -2 times. The area is way too high up to get any scratches on it, from using the tub or showering. 3. Put 2 huge gauges in the bathtub floor. I found the gauges after they left. I went in and found the bathtub dirty and filled with sharp pieces of cement or grout or? When questioned Alex told me his shoes would not scratch cultured marble. Really what planet do you live on??? You cannot walk on anything hard with your shoes on when the surface is soft like cultured marble. 4. Put two huge gauges in one of my cabinets about chest high with his ladder. The gauges were not there before he came (several people can testify to this). After he left I went in to use the bathroom and found the gauges. 5. Put a gauge in the newly refinished floor when he either dropped the toilet or put it down very heavily on the floor. The gauge was noticed right after he left. He told me he installed the toilet. When I went to use the toilet I noticed the toilet was not put together. The lid was missing. Going into the room where the toilet was stored to find the toilet lid, I saw the gauge right next to where the toilet was stored. 6. Broke several tiles and instead of replacing them, grouted them in place. The broken tiles (4) are right at eye level, so that is what you see every time you look at the wall. Alex told me that the tile was not broken, those were veins in the tile. The tile was not marble and there were no veins. The broken pieces were jagged and did not even fit together anymore. Alex told me he did not damage any of the items I have listed. I guess I have a house of miracles, because nothing that was broken/gauged or scratched was his or his helpers fault. It was mine. Really? If you are not rich and famous do not use this company! My job was to take 4 days. It took a month, because they either did not show up to work ( usually did not call to let me know) or came late in the afternoon after working on a job in Rancho Santa Fe.

Alex and his team re-did the tile for my fireplace. He was quick to respond to any questions, his assistant David was AWESOME - always on time and did such a fantastic job. They also had the best price on their bid, so it was quality work at a great price. I am so glad I chose Alex and Custom Creations.

Alex is the best. He takes pride in his work, and the results show it. We hired him to install a marble tile floor, and it looks beautiful. He made sure not to damage anything else during the demo process. Then, he installed the backer board properly (screws, thinset, tape...) and he backbuttered every tile, so not only does the floor look great, but it will last for a lifetime. On top of that, he's a good guy.

Outstanding work on a challenging project. Alex of Custom Creations by Alexander worked with us from the concept through a tough tile selection process, and the finished product is sensational. We were trying to match a distinctive pattern of Travertine from a ten year old install to an area where the builder had gone with a large section of carpet inset centered in our great room. Most tile pros told us it was too hard to do but Alex had the vision and abilities to make it happen. Finished results are stunning. If you are looking for artistic vision and attention to detail, Alex is your guy.

I hired Alex a few weeks back to repair some tile work in the kitchen. He Is obviously extremely experienced in tile work because he was able to look at the job to see what it needed and could give an honest quote. He was also very speedy but super clean and thorough. I've already recommended him to a few friends. And I have a future fireplace time job I'll be hiring him for! Can't wait to work with him again.

Alex and his guys did a wonderful job on the subway tile backsplash in our new kitchen. They were reasonably priced, quick to complete the project, and flexible in working with our restrictive schedules. We're so glad we chose Custom Creations for our tiling project, and definitely plan to work with them again in the future.

I have worked with Alex on a lot of projects and he always does a wonderful job. I highly recommend him.

Alex is a mistro and an artist for what he does. He is one of the best I have ever seen. Not only a professional but an excellent individual to work with. Very happy with his work.

Custom Creations By Alexander (CCBA) performed an initial visit to our condo for installing Carrera marble backsplash in our kitchen. Alex was timely with his visit and assessment, followed by providing a quick cost estimate for services, which again, was a very good price. It was a smaller job so I was surprised and happy to see CCBA provided a more than fair price, instead of adding a large premium to make it worth his time (which a lot of contractors do). CCBA scheduled the work promptly and also coordinated with me to finish below-cabinet lighting. The installation and workmanship were good, CCBA left our condo clean and back to it's pre-construction condition. Overall, I am happy with CCBA and Alex and would recommend the business and would personally use the business again when we're ready for more tile!

Alex with Custom Creations is a very hands on owner. He always makes sure the customer is satisfied. No job is too big or too small. I highly recommend him!

We have been using Custom Creations Marble & Tile Installations, and we really appreciate the artistry and pride Alexander and his team put into their work. Alexander is always professional, detail oriented, and timely on all of our projects. Highly recommended.

Great work; he had an excellent eye for layout and it was a pleasure to work with him. We did extensive tile work on our master bath, including a large field tile, glass tile, marble and stone. We used different sources for the tile, including on-line and Home Depot and a local discount tile company. He was willing to let us source from different places and supply the material. He came back promptly to fix a couple of small details. I definitely need to call him for some outdoor tile.