Carpetsplus Colortile of Medford

I have never tried to pick out tile before and knew nothing about it. Jacob was patient, informative and very helpful in making decisions for the different tile choices in our home. There were a lot of great options in the store. I showed Jacob what I was interested in and he was able to show me the options available within a few minutes. Jacob helped me narrow down the choices and pick tiles that were within our budget. Thank you Jacob, for helping us make choices that we are very satisfied with.

One gentleman didnt know the products he was working with overall, I had to describe it as best I could, he was sure what we had in mind was not available- we ended up ordering the wrong product in the longrun. When I returned to fix the problem, the gal I worked with was FANTASTIC, helped me fix the problem (we could not return the product- but the product had never even been called in for an order!), she selected the correct tile with me, and we finally got going. That part was a relief. I'd use them again, but I'll seek her out (I wish I knew her name, but I'll know her face :).