Americast LLC

Buyer beware. We had our master shower ripped out in February 2023. It took Dan Bishop, owner of Americast, almost 6 weeks to come measure for his product to be installed. We had to call and text him numerous times to get him to our home. He showed up on a Saturday afternoon talking rapidly and was very nervous. Unfortunately he measured wrong. The template he created was at least an inch off. When the installers finally came with the product (another lengthy wait & another Saturday), they only had the template Dan had created to work with. They were professional but the final shower was off by at least an inch leaving us with large gaps in the drywall and in between the tile floor and the shower base. The other problem was the finished product was not the color we had picked from the sample board. When we talked to Dan about this, his response was the sample boards fade and he never knows what he is going to get from the Durastone factory in Texas. We decided we needed to pull this product out and replace it with a white durastone product. When we communicated that to Dan, he responded with a very rude email that he was writing us off as a loss and would not do further business with us. It is August now. We had the shower temporarily plumbed and set up for our elderly parents who visit in the summer but we are still dealing with what to do about this shower. This is the master shower of the master bath of our home. Buyers beware of Dan bishop and Americast. His customer service and product leave much to be desired.