WystWynd Designs Inc.

The process of conceptualizing a project is filled with possibilities that unfortunately cannot always be met in reality. As an architect, it hurts when a project does not come to fruition. So, I do appreciate your frustration.

Two years have passed since we worked on your commercial renovation project. After your recent review, we pulled the files and history. According to our records, you brought this project to us with the budget and design parameters already determined. We provided you with permit drawings that reflected the original programming along with changes required by building codes. We incorporated minor changes that you approved as additions to the scope of work.

I am sorry that only one contractor would work with you to bid the job. We were told that the only bid received was outside of the amount you wanted to spend. It would have been our preference to carry out your project through the Bidding and Negotiation Phase, as it is our standard to secure bids from a minimum of three contractors. I feel that this may have contributed to the situation that led you to abandon your project.

I do share your frustration, and I wish you success in meeting your objectives so that you may complete this project in the future.

Thank you for finally bringing your concerns to my attention after so many years have passed.

Hey Lori. We are very sorry that your experience with us was so terrible. Thanks for sharing your experience.