Florida Home Theater Cabinets, Inc.

Never refused to build cabinet or deliver although this customer refused to confirm final design to accommodate for her personalized equipment for TV and remote she owned...she said NO to a simple speaker area needed as she changed her mind not to buy a RF remote therefor we had to add a larger speaker grill for her cable box as the TV lift unlike old days is made for FLAT screens and not the BIG BoX TVs anymore..She was offered a partial refund for the majority of the deposit because she would not agree to this vital area I her cabinet already ordered piece. This customer was very hard to work with as she left our company hanging for almost 1 years as she travels and then demanded unjustifiably a full refund even after labor and materials purchased. We are fair and have over3000 happy customers throughout many decades in business and some folks just can't not work with to make happy..Much sadness and regrets.