Veneto Homes

We purchased a new home build by Veneto homes. When we discovered our roof was leaking in several spots due to improper insulation, we reached out to Veneto to find out who the company was that installed our roof. Our hope was to be able to work with the installer and rectify/repair the problem. After several calls to Veneto, they finally informed us of the company they said had installed our roof. We called the company and they took all our information and said they would call back right away and take care of it. They never called back and stopped answering any calls. After I submitted reviews of the company online, they called and left a message saying that if we did not stop calling and remove the reviews, they would get their lawyer involved. Veneto also called and asked us to take the reviews down as they may have been wrong that this company had installed our roof. They informed us they were working to find out if it indeed was this company or another company and give us their information. I removed the reviews and not surprisingly, Veneto stopped answering or returning calls. This unfortunately is not this only major construction/product installation issue we have had with our home that was built by Veneto nor is it the first time we have dealt with them no longer answering or returning calls once they’ve been made aware of the issues.