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Detalles de la empresa
Nombre de la empresa
Platinum Home Services LLC
Número de teléfono
+1 970-418-0097
Dirección
Frisco, CO 80443
Seguidores
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1 valoración para Platinum Home Services LLC
David LaRue
Puntuación media: 1 de 5 estrellas
In October 2015, on the recommendation of a trusted friend, we hired Platinum Home Builders (Jon Winston and Todd Goode) to do a $200K interior renovation. They had initially impressed us as competent, honest guys, and, although it took over twice as long as contractually promised and months more to complete the simple items on the punch list, we were generally pleased with the completed project. With some reservations, we went ahead and gave them the big job: Re-siding, new deck, patios, garage doors, etc., … well over $500K.
We will live the rest of our lives regretting that decision.
Once they got the big contract, things changed dramatically. In place of progress, ideas, solutions, and quality construction, we got buckets full of delays, broken promises, false claims, bad attitudes, incompetence and poor workmanship. On November 22, 2016, more than six weeks after the entire project was to have been finished, but with several dozens of items left to be completed, they wanted “payment in full” in time for the holidays. We told them we would be happy to pay them if they would just (1) finish the job, (2) provide us with the receipts for building supplies, the subcontractor invoices (and mechanics lien releases), etc. that been promised to us--month after month after month--for almost a year, and (3) get the required town inspections and close out the building permit. The last we saw or heard from them, they assured us that the outstanding work would be completed, the documentation and receipts required to support their invoices to us would be provided, and the building permit would be closed out. That was eleven months of deafening silence ago.
Ultimately, we had no choice but to dismiss them for cause and deny them further access to our property. Throughout the last several months, we’ve had to find, hire, and pay workmen to complete the work and fix the many problems (big and small) that Jon and Todd abandoned us to. We’ve had to retain an attorney to assist us in compelling them to simply give us the documentation that will enable us to determine how they spent OUR money and whether the hundreds of thousands of dollars they have charged us were genuine and legitimate. Almost a year later, we are still waiting. Apparently, they have something to hide, but we are determined to find out what that “something” is.
Bottom line, based on our terrible and disappointing experiences, neither Jon nor Todd, in our opinion, are the men of competence and integrity that we once believed them to be. After a year of one frustration after another, we would not rely on, or trust, Jon Winston or Todd Goode to change a 20 watt light bulb in a basement closet.
16 de Octubre de 2017
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