Sobre nosotros
Monarch Homes is a New Home Builder of high quality, stylish, and energy efficient homes in the Greater Cincinnati area. We strive to be your builder of choice!
Servicios prestados:
New Home Construction
Zonas de trabajo
Blue Ash, Cincinnati, Mason, South Lebanon
Categoría
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Detalles de la empresa
Nombre de la empresa
Monarch Homes, LLC
Número de teléfono
+1 513-494-6805
Página web
Dirección
Blue Ash, OH 45242
Seguidores
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Credenciales
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Judy, as you know, we take great pride in the homes we build. Yours was no exception. As we walked the journey of building your home, in all the conversations you and I personally had, I got the impression you were extremely satisfied with the flexibility of design, communication, and quality along the way. I was sad to hear you are ultimately dissatisfied with your new home 3-1/2 years later. After reading your review, we reached out to you to visit your home, which we did on July 13, 2021, to review any outstanding issues in your home. There were 2 issues you said were outstanding at that meeting - drywall touch ups and a small water spot that had recently appeared in a bedroom. Even though you were well out of warranty, we took care of the water spot. As you were made aware from the beginning, we do a one-time drywall touch up within the first year of ownership, which you opted out of. Also, several of the concerns you listed in your review we were never made aware of, and you said none were issues when we met on Jul 13, 2021. Again, I am sad to hear you are disappointed with your beautiful new home.