Homes by Dutch Mill

This company is more than happy to take your money but if any issues arise they will do and say anything to deny any responsibility. We had this company remodel two bathrooms in our home and it took them from Sept. to March to complete the project. I think they treated us as if we were a side project, always saying items were back ordered or delayed. One major issue is a block window we had installed in the master bath. The first one they put in had a crack in one of the blocks so, after some back and forth they replaced it. A couple of months later the new window has two cracks in it. We wait four months to have someone come out only to say it's not the fault of the company or the window but that it's the fault of the house settling. The window that was in the bathroom prior to this never cracked in the 28 years we have lived here. The house is done settling but some how just after putting in a new window in the house, it decides to settle again. The granite they installed has some minor cracks in it and I was told they are just fissures. That is the very definition of a crack. When we tried to contact the project manager she said she no longer works at Dutch Mills but if you look at the website her picture is still there and as far as I know she is part owner of the company. It's a shame that a company like this will not stand by their work. By the way we were recommended by friends of hers and if this is how they treat people they know imagine what they will do to someone they don't know. Will never recommend this company to anyone.