Bass Homes, Inc.

We took possession of our home less than a year ago. The process couldn’t have started more pleasant. Before construction started, Bill (Sensitive Information Hidden) was easy to get in touch with, after was a different story. His superintendent was very fast to call back. The best I can say is I love my cabinets. His subs were a nightmare. Every finish is the cheapest you can get so we paid extra for all lighting and most plumbing fixtures. Carpenter and painter were a total nightmare. We are paying to refinish the wood work, and repainting most everything. When I bought Sherwin Williams touch up paint it did not match the colors from Sherwin William's that I had originally contracted. Painter did a color match with cheaper paint. We’re pretty much repainting inside and out. As I write we are recaulking door and wood trim. Most door trim was cut too short. I paid extra for a better bathtub and they have come to touch it up twice and it’s scratched again. Two closets completely fell down. So for a house over 300,000, we are paying a good bit more. Oh, Sheetrock guys did a good job, as did the electrician.

Bass Homes is not what they claim to be. My family and I decided that we were ready to sell our home and build this year. We put down $3k with Bass Homes and chose a plan. We backed out of the first plan because we were concerned with square footage. We then chose a larger house. We chose our piece of land and began the financing process for the land. Once we figured out that our land would not finance with the terms that we originally thought, we called Bass Homes to cancel building for now and hopefully pick up pace in a year. We were told that we would receive a refund for the entire $3k. I have been calling and messaging our sales agent Jim for two whole months. He repeatedly ignored my phone calls. Now, here we are a week before Christmas and Bill Bass decided to keep $1,000 of our hard-earned money. He says that he sent our plan to an architect (which created cost), but this is a bald-faced lie. We never started that process. I even asked for proof of the drawing being started. The finance lady named Crystal says that they cannot show me proof. I do not trust any person in this company. If I can't trust them in the beginning process, I will not be trusting them with any other part of my construction either. Merry Christmas Bill Bass.

Bass homes is great if you want to learn how to do your own home repair on a brand new house! I have learned to fix electrical problems, fix all kinds of plumbing leaks, rusted drains, fix hardy board siding problems, fix fiberglass tubs, repair stair railing that fell apart, replace brick mortar, replace an air handler, add insulation, put AC ductwork together when it fell apart, replace a garage door opener, replace 2 outside AC compressors, and even fix a buckled roof! Roof trusses are on 23"-26" centers which made it lots of fun when adding sheetrock to the attic. This made for a fun July! Insulation between floors was paid for but not added. Bass Homes' attention to quality and legion of only the best air conditioning, plumber, electrical contractors, really showed me how to be a man and fix all these things on a house less than 10 years old. If YOU are in the market for a new house, and you are real handy and like fixing stuff that failed, not constructed right the 1st time, or even like impressing your friends with "builder grade" fixtures and lighting, then this is the company for you. When friends, electricians, plumbers, etc about my amazing build-and-grow project, they all ask who built it. Once I tell them, most say "oh, no wonder".

Based on my experience I would not use bass homes. In 2009 they built my home along with over 20 other homes using Chinesse dry wall which is a toxic product!!! Our home was supposed to be covered under builder warranty. 5+ years no resolution!! Bill Bass Homes Inc suggested we get a lawyer and sue to have our brand new 9 month old $280,000.00 useless home repaired. I highly recommend you look else where for a builder that will stand behind their work!! God Bless & I wish you all the best.

Bass Homes, and Rocky and Bill, were the friendliest, most efficient, and best priced builders we interviewed when looking for builders for our new beach home.