Laguna Pool & Spa

Pool only 2 years old. October 2022. A leak occured with pentair pool equipment this summer due to slabs moving into the ground. Couldn't turn on the pool so kept it off for few days waiting for laguna to come fix it it took them 9 weeks, water got green neighbors called the city police came so I ended up emptying the pool! And here you can see the plaster issues I've been having since month 1.

We have been so impressed with the Professionalism of Laguna Pool and Spa. We did not have the pleasure of meeting Dewey but Damon has worked with us to get exactly what we wanted. Every employee we have dealt with during this whole process, office employees, George, Army, Blake and Miles have been so accessible and competent. We highly would like to recommend Laguna Pool and Spa. Thank you everyone for all you have done to make our experience so great.. Sandra Zubia and Anthony Inez

DO NOT WORK WITH THEM. Our Pool is only 2 months old and showing some very bad plaster issues. It's not just a color issue, the plaster is porous and the iron black underneath is showing.. This is a pool I paid $46000 and I took care of it as much as possible. We did brush our pool 4 - 5 times a day for 15 days as laguna suggest, i have cameras to prove it. I also bought the best newest pool premier robot in the market from Amazon costs me $1600 and used it few times everyday i have videos with dates to prove it. A company pool came every week starting November 1st to take care of the pool, they noticed the plaster problem very soon. In my side, i did all they asked for and more than that. To get rid of their responsibility, they put the blame on the client, saying "it'syour fault you didn'tbrush enough"! And that's it. No response anymore. This is my pool I paid $46000 again a lot for my family, a dream becoming very stressful with an unfair issue, they are responsible for the way the plaster was handled, mix, pose... they hired a 3rd company to do the job and they never show up to see what's going on. A lot of good companies in town would handled it without stressing the client and blaming him. Shame on them.

Fantastic customer service and communication. They are knowledgable, professional, and efficient. I highly recommend Laguna Pool & Spa. Thank you, Dewey Forte and the team at Laguna Pool & Spa.

I can't say enough about Laguna and it's team. They were creative and gave a unique and wonderful design for our front yard. They were responsive and paid attention to detail, I would recommend them to anyone.

We started out to just replace our pool tile but ended up adding Artistic Pavers to all our existing concrete decking and then changing out a very large amount of turf for fake grass. I could not be happier with the results provided by Laguna Pool & Spa. Even the smallest follow up details were handled after the job was completed and we had already paid. I highly recommend Laguna for any landscape/pool or deck project.

We hired Laguna to redo the complete outside of our house. The list of work is as follows: 1. Rebuilt our pool, spa and BBQ. 2. Replaced our grass area with travertine tile in the back yard. 3. Added a putting green and a fire pit. 4. Redesigned the front and backyard area including landscape and LED lighting. 5. Redesigned the front door walkway and added a new sidewalk with marble tiles. 6. Replaced old driveway with color concrete. After all is said and done, Laguna met all our expectations. We were extremely pleased with the Laguna's staff and their work, especially Dewey (the owner). He is very knowledgeable about the business and is a VERY HONEST person. He helped us to make many good choices on our project ( tiles and stones, etc.). Also, recently we replaced additional grass with travertine tile and added more LED landscape lighting. Darlene (Office Manager) handled our Associations requests in a very professional and timely manner. By the way, we often get complements from our neighbors and guests on our front and backyard. We are always proud to say that Laguna did the work.

After interviewing several pool companies, we decided on Laguna Pools & Spa. To be perfectly frank, Launga was not the cheapest nor the most expensive. We simply felt that Dewey and his crew were people that we felt very comfortable with and could work well with. Dewey took the designs that were in our heads, made them better and put them on paper. He installed a pool, spa and fire pit along with doing the pavers, landscaping and lighting. He also left room in the design for a future outdoor kitchen. We changed a couple things along the way without any fuss on their part! I can tell you after dealign with several different contractors over the years on our various projects, this crew was by far the cleanest that we have ever dealt with. At the end of the day, we did not find one speck of trash or waste left on the job site. We are very happy with the outcome of our backyard transformation and would use them again.

DO YOURSELF A FAVOR AND HIRE LAGUNA TO TAKE ALL YOUR WORRYS AWAY. I INTERVIEWED 8 DIFFERENT COMPANYS, WHAT A WASTE OF TIME , WAIT TILL YOU SEE ALL THE USED CAR SALES TRYING TO SELL YOU WHAT THEY WANT NOT WHAT THE CONSUMER WANTS!!!! LAGUNA NAILED OUR 3D DRAWING AND PUT IT INTO REALITY!!!!!!!!!! BIG POOL PARTYS THIS SPRING SO WE CAN SHOW OFF OUR GOURGEOUS BACKYARD. THANK YOU LAGUNA WE LOVE IT, BONNIE PINER

thanks dewey and team at laguna , we love our outdoor kitchen and travertine paver decking . your definitely steered us in the right direction.you guys are a class act!!!!!!!!!!!!!!! we will definitely have you back to finish landscape ithe very near future . please use me as a referral anytime, our doors are always open to you. thank you dave thomas

the facts are. this company went above and beyond our expectations of what our idea of a nice backyard is. WOW, they created a contemporary style outdoor living area for me to enjoy for years to come, we loved the field and office staff, always polite, and always got us the answers we looked for throughout the project.. hard to express the enjoyment my family is receiving from the new addition to our home. best money spent in a long time....thanks laguna team bob tellis and family

We hired Laguna Pool & Spa to do a major backyard renovation for us in November of 2013. We added a pool, spa, built in bbq, fire pit, and patio area. One of the main reasons we chose Laguna is because they were a one-stop shop who could do all of our renovations (including landscaping). The project was completed in March of 2014, mainly due to the scope of the project and because during the Thanksgiving/Christmas season they took some time off so their employees could enjoy the holidays. We were very pleased with the end result. They took an ugly yard and patio and turned it into our dream backyard. We use our backyard so much now, even in the winter we enjoy the spa and the fire area. I found them to be very professional and open to any changes or ideas I had during the project. There were a few minor mistakes (glass for the fire pits was ordered in the wrong color, tile not fitting exactly how I liked it on the bbq) and they were very quick to correct the problems and make sure we were happy before signing off. Jim, Dewey and Darlene were great to work with and we are thrilled with our backyard!