We apologize for the trouble you are experiencing.
We would need more information in order to determine what is going on.
In your review, you refereed to a master bulb but the picture is of a Sengled Pulse Solo, which is a stand-alone product.
This does sound as if a replacement is warranted but we would need some more information.
To that end, we ask that you email our support team directly and reference your Houzz comment. Unfortunately, due to Houzz's policies, we cannot give you the email address of our support team.
To that end, please email or call us. You can reach us at 1-877-401-5990 Mon.-Fri. 10:00 AM-8:00 PM CST and Sat. 11:00 AM-8:00 PM CST.
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Sengled USA
ev123Autor original
ev123Autor original