Flooring Finesse by Design, Inc.

Finding a perfect backsplash for a unique kitchen is not easy. I researched the internet and found exactly what I was looking for at Flooring Finesse by Design, Inc. They are in Michigan and I reside in Massachusetts. Dawn Hatcher sent a sample and from there my kitchen came together. We did everything over the phone and Dawn was fantastic and very helpful. There is nothing anywhere in Massachusetts or on the East Coast that comes close to what Flooring Finesse by Design, Inc. has to offer.

Dawn Hatcher at Flooring Finesse has provided me with spectacular services, including excellent follow-up, order turnaround, and very competitive pricing, with respect to a massive bathroom renovation. I'll turn first to Dawn and Flooring Finesse for all my flooring and tiling needs.

Dawn Hatcher with Flooring Finesse by Design was extremely helpful in getting information needed in our project planning. Great communication!

Such a great company to work with! I called and was immediately helped with samples arriving in 2 days! We loved the puffed glass look! I was able to give them the name of the Cambria Counter color and cabinet color and was emailed pictures of color scheme options. The girl I spoke to had the same exact tile in her kitchen that I selected and had posted her picture. I fell in love with it on screen and knew this would bring my kitchen remodel to the "Wow" I was looking for. I get so many compliments on the uniqueness of this tile. The tile arrived in a few days and was packed very well! Nothing damaged at all (this is usually a problem with having things delivered) everything arrived in perfect condition. I even needed more and received another box in a couple days! Super fast delivery, super communication (via telephone even!!), great quality products!!

We have worked with Dawn and her staff on several projects. I feel comfortable sending clients to her showroom because I know they'll get personal service and more unique products than can be found at the big box stores. There communication is great and they are always bringing in something unique to the showroom. They recently helped a customer update the bathroom in their 60's ranch and they thanked me for the referral.

Flooring Finesse has excellent customer service and product knowledge. As an interior designer I am confident sending my clients in to work with Jennifer and Dawn. They are amazing and the showroom is beautiful with plenty to choose from. -Mallory Hoggard, Interior Designer

I was so pleased to have found Flooring Finesse! They had the unique kitchen tile backsplash I was looking for and the service was excellent. Dawn was incredibly easy to work with, even when I changed my mind several times. I really enjoyed myself through the whole process.

Dawn and Paul at Flooring Finesse by Design have a great showroom with hundreds of unique porcelain, stone and glass tiles for any room in your home. They have a great product knowledge and a small town charm that is welcoming to customers. They deliver on their promises and they can help you put together designs and ideas for your kitchen, bathroom or backsplash. They specialize in tile that you will not see at the big box stores. Professional, and reliable.