Dr Roof Atlanta Inc

My neighbor had recommended Dr Roof so I called them for lighting damage to my roof. They promptly came out, gave me an estimate and fixed the roof in less than 2 weeks. They did a fantastic job and when I am ready to get a new roof, they will be the first company I call for an estimate!! I highly recommend!!!

I was particularly impressed with the way the job was presented with the various pictures and material samples. I thought the upfront communication in terms of "what to expect" was excellent. You followed thru when you said you would, showed up to our site on time, worked remarkably long days, and cleaned up each day. I was incredibly pleased with each worker and loved how you had "runners" for materials, so that it didn't take people off the job. All in all, I was so pleasantly surprised at what an easy experience it was, and most of all, the roof looks fantastic.

Beware, we had a few different things completed at one time. Work was good for the most part because I was able to leave work early and catch oversights and have them fixed while the crew was still at our home. However, when it came to installing the flashing above our bay window, they installed strip flashing for the price of step flashing. When I voiced my concern I was called by the installer who only focused on telling me that this was the best repair that could be made. The second person took the same approach and did not seem concerned that I was not pleased at all with the work. Make sure you get every detail in writing or you may have the same experience. If you are not fully satisfied, be prepared. They will not listen to you. Average customer service, well below average customer respect!

Dr. Roof has replaced my roof and done 2 jobs for my father, and they are very professional. They don't cut corners and know what they're doing. If you're having problems with squirrels in your attic, they'll show you how to do flashing correctly so they can't get in. The other two roofers we've used over the past 20 years left huge hidden gaps at the top of our fascia boards. We're happy customers.

Alberto from Dr Roof gave me an estimate for repairing a 10-yr old roof that was in good shape but had issues. Alberto ttok many cell phone pictures of my 2-story house roof, and the very hot attic, clearly showing me the areas that needed repair. Alberto was very knowledgeable, confident, took the time to explain the repair while showing me the issues clearly in photos; and the roof repairs were handled professionally and quickly at the agreed upon contract price.

Hail damage was found while my roof was being looked at due to both fireplaces leaking multiple times. I chose Dr. Roof over the company that found the hail damage, and another large advertised roofing company. Though I felt obliged to use the other company that found the hail damage, their Contract is not detailed like Dr. Roof's is, I was having to fill in too many blanks, and ask for this and that to be in writing added to the contract. Dr. Roof has a handful of Quality Control Managers that ensure every aspect of the job is performed right. The integrity of Pol Isaza my assigned QC guy is above reproach and therefore the finished product is worthy of their 25 year workmanship warranty.

Dr. Roof responded to my urgent need for roof replacement quickly, communicated all the options and provided a highly detailed quote. Once weather permitted, they worked quickly, stuck to their quote and kept overruns under control. Would recommend to others.

I purchased a new roof from Dr. Roof. Overall, I was pretty happy with the installation. The workers did a great job and the quality control manager also did a great job. My only issue--and it was a big issue--was the roof installation on the sunroom which is an integral part of the house. It has a low slope roof. The salesperson said they had to use a different product for this roof ( torchstone ). Quite frankly, this product was not appropriate. It was an ugly product that was more suited to a commercial building where the roof and this product is not visible. It is not appropriate for an expensive home in an upscale neighborhood where the roof is highly visible. It looked awful and was a different color than the main roof!!! We had to ask Dr. Roof to replace it which they did...however, it cost me an additional $2,650.

Dr. Roof did an excellent job on our roof. They kept us informed throughout the process. They fixed parts of the roof that had rotted and even offered to repaint part of the chimney that they had to repair. They cleaned up their mess and didn't damage any plants.

The employees at Dr. Roof were very professional, answered calls quickly and took the time to explain our project from start to finish. I appreciated the project manager who was available throughout the roof installation for any concerns or questions we had. After the roof was installed he walked the property with us and addressed our one minor concern and promptly scheduled an additional repair. The workers were on time, worked diligently and cleaned up thoroughly at the end of the project. We were very satisfied and have already recommended Dr. Roof to a neighbor.

I would highly recommend Dr Roof. I have Dr Roof repaired a minor roof problem before and had a very good impression of the company. When it comes to roof replacement after a hail damage. I decided to select Dr Roof for the job and they didn't disappoint. The whole process is very customer friendly. Their sales person Greg is very professional and he made sure they deliver what was promised. The qualify of their work is top notch. Old issues caused by the original roofer were well addressed. It is certainly a good idea to select a quality local company that can backup their warranty.

1. Shannon is very professional and knows what she is doing. I needed to have a chimney removed and have that area roofed. My roof is 10 - 15 years old so while she was up there she checked in a few spots and said the roof should last another 3 - 5 years! In other words, she had an opportunity to sell me a new roof and she didn't. I will be calling Dr. Roof when I put on a new roof. 2. Excellent communication. I was called to set a new date when it was obvious the weather would not cooperate. 3. The estimate was thorough and detailed and I paid exactly what it said. 4. The shingles were a perfect match, thanks to Shannon, and the work was so good, you can't even tell there had been any work done on my roof. It is better than I had hoped. 5. I also had an estimate from another roofing company who advertises heavily. The estimate was not detailed. As a matter of fact, I looked at it later and I couldn't tell what material they would use or the work that would be done. The guy also didn't try to match up my shingles! He didn't say anything about it! Finally, his vague estimate was OVER DOUBLE what I received from Dr. Roof! I think the guy thought since I'm a woman he saw an easy chance to rip me off. Finally, from beginning to end my dealings with Dr. Roof was a pleasure. I will use them again and I've spread the word at what a great company they are to deal with.