New York Plantings Irrigation Landscape Lighting

I hired Todd to clean up and plant a new garden on my NYC terrace as well as to install an automated irrigation system. Todd suggested a number of great ideas both in terms of the plant material and the irrigation set up. He was also totally open to incorpoating my feedback and preferences. 3 weeks later the terrace looks great and the grasses he installed are starting to grow in nicely. He's been very responsive after completing the work and has offered to come back for follow ups as needed.

My irrigation system was not installed by NY Plantings, but they provided an irrigation system package for seasonal maintenance. They were courteous, professional and fairly priced.

We used New York Plantings Irrigation to install drip irrigation in our entire yard. Their crew was very friendly and did a great job. I would highly recommend New York Plantings Irrigation Landscape Lighting.

New York Plantings did a great job. Our Terrace looks the best it ever has. Todd showed great imagination and delivered the job on budget and on time! Could not be happier.

I wanted to describe my negative experience of working with New York Plantings. Me and my girlfriend, a practicing landscape architect, hired Todd’s firm to install a green roof designed by my girlfriend, on a house I recently purchased in Brooklyn. We found Todd’s firm online. It has a very nice website, regularly updated blog and Todd was very responsive to our initial inquires. When we first met him, he was really friendly, professional and presented us with a good bid, so we decided to hire him. As soon as the 50% deposit was paid ($19k), his behavior changed. First he cancelled a planned weekend trip to a nursery, saying he was busy. Although annoyed, we didn’t complain, because it was a weekend after all. Next problem occurred when Todd’s team came to bring green roof materials. They didn’t secure them properly and on the same day the materials were flying all over our street blown by the wind. As a result, we had police called on us. Todd, when notified, wouldn’t even show up to the site. Then it turned out that contrary to his claims he wasn’t insured properly (he didn’t have workers comp). We didn’t let him work on the job till he would get proper insurance. Todd said it would take him a few days to get the policy but weeks later, and countless excuses later, it started seeming to us as he was deceiving us. So we demanded delivery of rest of the pre-purchased materials (soil) and were going to cancel the job. Todd kept telling my girlfriend he was too busy to deliver the soil and that he was working on scheduling a truck. According to our calculations, confirmed by multiple conversations with material suppliers, and generously accounting for the little delivery labor he did, we think NY Plantings still owes us $7k. Todd claims that his firm owes us nothing and justified it with prices much higher than his bid and completely outside the range quoted to us by suppliers. When we asked him to provide receipts he stopped responding to our calls and emails. It has been almost two months since we have heard from him, despite our repeated attempts to communicate with him. Working with Todd has been the worst professional experience I’ve ever had, and this review does not come close to reflecting how bad this experience was. As I said, he has a nice website and is online savvy. Truth is we were extremely patient with him and willing to accommodate him. Please for your own sake do not work with Todd Nappi’s firm. I believe people like him should not be allowed to practice this profession in New York City.