Rudis Tile & Design Inc.

Over promised and under delivered! If you want a contractor that takes responsibility and do the right thing, Rudi Tile and Design is NOT your guy! I receive my final bill and he charged me an incremental 20% of the initial quote, primarily due to him underestimating the job. I realize there are additional costs for unforeseen issues, but this amount is ridiculous. As a result, stay away as he will underbid the job and more than likely will cost you more than if you went with someone else. Furthermore, he’s not someone you want to do business with. The contract stated they would cover the working area, but they failed to initially cover working area, stained my carpet tried to cover up by cleaning it and then denying the stain was done by him. When questioned said he wasn’t aware and the stain was there previously. I showed him pictures of the initial stained area and then after when the stained was attempted to be cleaned. I provided him with details and how the fibers had been scrubbed to the point where they are ruined in the stained area. I tell him he must purchase new carpet or have someone come out to fix. Says no worries I’ll take care of…that’s why we have insurance. He tells me he will send someone one out to fix, they proceed to mention they are unable to fix due to the different wear patterns. I discuss options with him and he continues to dispute he made the stain and won’t provide funds for new carpet. Not worth the headache……Overpromised and underdelivered!

I have worked with Markus on several projects, selling him flooring. Markus is an excellent installer and designer. His ideas are outside the box and give his clients a delightful transformation of their spaces.