Housekeep

We booked housekeep for an "end of tenancy" clean for an 8am to 9am start. At 8.55am they called to say they were running late and would be a couple of hours delayed (alarm bells already ringing). The two cleaners turned up at 11am and walked them around the house pointing out what to do and what not to do - the instructions were quite clear. At 1:30pm they called me to say they were finished (alarm bells ringing again). When i went to the flat I was astonished at the appalling job they had done - the work was disgraceful. the clean cost me £300 - so that works out at about £60/hour per cleaner for a a totally awful job. I complained and asked for another cleaning team to come and do the job as I didnt want the same useless cleaners back. This request was denied so I got another cleaner to do it properly. I asked Housekeep if they thought the service they provided was value for money. My customer service rep told me he thought it was. Decide for yourself - but what ever you decide DO NOT USE THESE CLEANERS. For the money they charge, I'll come clean your place.

Amateurs! Unbelievable... Looks like a child cleaned my flat. Stay far away

Amazing and consistent experience since we joined 6 months ago - our housekeeper Elina does a great job and I wouldn't even think of using another cleaning company in London. If I could give 6-stars, I would.

Top quality cleaning service in London! Very happy with the cleaners & customer service. Highly recommended if you're looking for a regular cleaner.

Amazing housekeepers. Receive outstanding cleaning service from them. Home is left stunningly tidy and fresh. Always recommending this company to friends and family.

Recently had a clean and the Housekeeper was amazing. My houses was spotless. It was lovely so I could relax and not have to worry. Would definitely recommend.

I am a regular user of Housekeep and am never disappointed with my cleans and the customer service. The cleans are always reliable and thorough. However, what really stands out to me about Housekeep compared to other companies I have used is their super customer service team who are always ready to help. The whole process has been made super simple, from start to finish. Highly recommend!