Advanced Coating Technologies

Thank You for the great review. We are very happy that we were able to live up to your expectations.

Chuck,
AS you are well aware this post is absolutely false. When I came out to inspect the issues you claimed to be having it was determined by both of us upon visual inspection, that they are most likely due to a vapor barrier that was either installed incorrectly or not installed at all and has failed. This is important to your situation since YOU are the contractor on your own home and the installation of this vapor barrier was your responsibility. At the meeting we proposed a testing method to determine if the vapor barrier is the cause of your issue. This is a service we recommended you have done by an engineering firm other than ourselves so that there is no question as to the results being bias. As we discussed at the meeting it is hard to solve an issue until the actual cause is known. To date we have not heard from you as to weather this has been done or not.

As you are aware as a contractor, we warranty OUR work. Not the work of other trades that may have been done incorrectly. We did not agree that our product has failed in any way. It is bonded to the concrete surface and has not pealed, or de laminated in any way. Once you have had the testing done and we know the results, then, as we discussed in person, we can figure out the cause and resolution to this matter. We are ready to review the results of the testing at your convenience.