J.A. Smith Heating and Air Conditioning, Inc

Matt did a great job, was on time and very professional. He explained the work performed and left the house in good condition.

As always, another great experiences with JA SMITH. Very professional and able to answer any questions we may have. Highly recommend their annual services with different package options.

Bob C was the service tech who completed the annual check on our AC unit today. This is not an easy task; as to access this unit, he had to climb through a skylight in our bathroom! He approached this challenging job with good natured humor and professionalism!

Tech was excellent! Explained what he was doing, and made several suggestions to save money and lower heating and air conditioning costs!

We have always had great experiences with JA SMITH. We use them for routine maintenance and any other heating or air issues we have had. They’re timely and respectful.

Great job as usual. Mike is a pro. Solved my “mystery “ condenser sound quickly. Faulty connector. Mike replaced the connector and now all is well.

Bob C. came today to service my heater and air conditioning unit. He was very helpful and answered my questions. He was very polite and completed the job quickly and neatly.

Took contract. Having issues with unit 3 years. They can’t figure it out keep adding refrigerant. Finally do sue test and my coil is broken. Good need covered under warranty; cost $1000 labor and refrigerant. Don’t get contract. Hope you don’t need to rely on warranty. Some office staff good but one o dealt with never called back.

n 2008 I had a Heat Controller HRH042A01CO1ARS geo-thermal heat pump installed, this unit worked without problems until recently; over the years we had to tighten a connection, replace the thermostat, and replace a few TACO valves. In 2014, I was referred to JASmith of Warminster, PA by the local Heat Controller distributor. JASmith replaced a TACO valve. A few months ago, we had no heat and I contacted JASmith to check the heat pump. On their 1st visit, 12/7/16, a technician named Mike reported that the reversing valve was sticking. in the next visit, 12/12/16, Mike added Zerol to the coolant; this didn't fix the sticking valve. They then recommended a new TXV. On 12/23/16, Giovani checked the hear pump, the heat pump still didn't produce heat. On 1/10/17 Giovani recharged the refrigerant and replaced the discharge muffler. On 1/23/17 Mike and Giovani replaced the TXV, evacuated and recharged the system after which the system still didn't work; it went into vacuum. JASmith then contacted the manufacturer's Tech Support were told that the compressor was bad and that there was contamination in the system due to liquid line dryer. "Dryer broke apart and contaminated the system." Tech Support recommended replacing the system due to contamination. The JASmith representative told me it broke because I had installed improper equipment inside the heat pump; prior to JASmith's service the unit had only been opened to tighten a connection. They also told me they would send me a proposal to install a new unit. JASmith charged me more than $1800.00 over several visits to then leave me with a destroyed heat pump and then they offered to install the new one for $14,000.00. Subsequently, I contacted the manufacturer and they said "They (JASmith) replaced the muffler with a dryer . it came apart and has clogged up the txv and cap tube. The contractor should have known better than to put a dryer in the hot gas line. That is not covered under any warranty.) JASmith's service over several weeks was all "trial and error" with the final error being the destruction of my heat pump. I am now in the process of having a new heat pump installed for more than $12,500.00. Needless to say, JASmith is not doing any other work for me.

I have worked with J. A. Smith for over 10 years. I have found them to be extremely reliable, educational and always go the extra mile to accommodate their customers. I would highly recommend J. A. Smith for any heating and air conditioning needs!

OMNIA Group Architects works with Jeff Smith and his company for over 15 years. They take the time to educate the consumer and listen to their needs. Efficiency and reliability are top reasons why we recommend J A Smith Heating and Air Conditioning, Inc.