General Air Conditioning

I interviewed 8 different companies concerning issues with our air conditioning system. After describing the concerns we had I asked each company the same questions and was watching to see what questions and tests they would perform based on information I had researched about what should happen. Tim, the owner of General Air was extremely thorough. In fact he was the most thorough even compared to those big companies that always advertise on TV. The entire team is very respectful, considerate, hard working and friendly. It was fun to watch them. Even though there were two main persons working the rest of the company came at different times to help. Tim was able to even take out our bigger unit and replace it with a smaller unit based on the information from the test results. Some of the other companies wanted to install larger units even though they said they would have to figure out how to make it work. In the end General Air replaced our entire air conditioning/heating units and moved it from a closet into our attic....something I wanted. They addressed all of our concerns. The work was completed on time even when their vehicle had broken down and they ended up losing half a day...that's when the whole team helped out. As soon as other employees were done with their jobs they came to our house to finish up. I liked the fact that Tim came by several times and actually did some of the work along side his employees. There were NO subcontractors...thank goodness. We got a top of the line system, all new duct work, had it moved into the attic for just under $20,000. And best of all I finally found a company I can trust.

I had a new HVAC unit installed for my second floor. One of the company owners came to my house and explained my needs and gave me choices. Two ladies did the installation, one worked in the attic and the other worked on the outdoor unit. They both did a great job, especially considering the extreme heat in the attic and outside, at the time. There were 5 comany people here at some time and they were all very professional. The office girl that I talked to several times was very professional, also. I could not have been pleased more. I highly recommend this company