Bath Fitter Vancouver

What a great experience this bathroom remodel was today. Jeremy was punctual, friendly, courteous and very professional. He very patiently answered all the questions my husband asked him, explaining thoroughly what he was doing. He did an excellent job, cleaning everything up when he was done. We highly recommend Jeremy and Bath Fitter if you are doing a bathroom remodel.

We had a new shower installed and we couldn't be happier. The installation took less than a day and Jeremy (the installer) did an extremely good job. Fast and professional are my takeaways. I would recommend Bath Fitters to any and all.

Poor workmanship, unprofessional, and unethical company. Bathfitters did not perform a proper liner installation for our shower. The shower pan drain channel was not even connected to the drainage pipe! This caused water to flow between the gaps where the drainage pipe penetrates the concrete slab, causing much damage to the floor below. Will not fix unless we pay to fix their mistakes. Avoid! I wish I can give them 0 stars.

Jeremy was the only guy completed the job (removed the bath tub and installed the shower booth all by himself in less than on day) cleaned the mess . He is a really a professional.

This is a horrible company. They left holes in the caulking and will not come fix their mixtakes(they will if I pay for it) . I would not recommend this company to anyone. They workmanship is not good and they have no customer service. Very unhappy with this company.

I wish that there was a lower start rating than 1. We hired these guys to redo a bathtub/shower in a rental house and the fact that they are supposed to do this in a day and not inconvenience our renter or us, was quite appealing. They sent a installer that showed up an hour late. When he got there he came in to assess and right away said things like; "I wasn't trained for a job this big" and "I'm not confident I can get this done today". He started getting ready and bringing up tools and that is when he started with the profanity. He constantly swore under his breath and out loud many times. At this point my sister called me and asked me to come out to oversee this guy as she wasn't confident in his abilities and was also nervous being there with him by herself. When I arrived he was still getting ready for the backer board by doing the plumbing. I could see he wasn't very confident and he repeated those words to me when I had gotten there. I even called Bathfitter's office to ask if he was a fully trained installer which they assured me he was. I asked him directly if he was a certified plumber and he said yes but since that day I have had my doubts. I first saw him try and solder something in the van and he caught something on fire in the back. It was a label on the brand new aluminum step ladder which I have a hilarious video of the incident as proof. Secondly, we have had ACTUAL professionals in to correct their botched job and they laughed out loud at the plumbing work. They said it was a good thing it wasn't left inside the wall as it probably would have failed given enough time. When he started to install the wallboard, he found out it was measured too tight. He then proceeded to bash at it to make it fit. He bashed it so hard that he knocked off the renter's items from shelves in the opposing room. He left without the job done after cracking the bottom of the wallboard. He said "someone would be in touch". We have been back and forth with them to refund us the total deposit minus the fixtures that he tried installing which could be reused. They refused repeatedly until they finally gave us less than 1/3 of our deposit back. I would never, ever recommend this company!