Re-Bath San Antonio, Corpus Christi, & R.G.V.

***Update*** With the last repair, things went smoothly. Re-Bath fixed the issue with a positive attitude. The repairs were checked and doubled checked to customer satisfaction. I really wanted that excellent experience that so many of their customers rave about which is why we hired this company for the shower refresh. The fact that they are willing to fess up to mistakes and correct them without excuses or red tape is what we needed. At the end of the day, the journey was tough, but we are happy with the product and the repairs done. With that changing rating from a 1 star to a 4. ***Original Post*** Not good, with all the patch jobs I have lost confidence in the quality of work. Findings after installation: - baseboard sloppy mend - side panel not secured to the wall (weight of glass door pulled it further off the wall) - hot water and cold water swapped - black specs on glass We did a partial install refreshing the shower in our master bathroom and have had multiple issues. The issues have been addressed but for the amount of money spent, the install quality should have been better. Some of these were an easy fix, but an inconvenience for us to constantly address issue after issue. They sent multiple technicians and the issues had to be re-addressed again and again. The technician said these can be common findings and give a call if there are further repairs needed. We went with Re-Bath because it was a one-stop shop. The install was many different crews. For us, we had plumbing, electrician, glass specialty, install of the shower panels plus the many repair appointments that followed. On a positive note, the shower (after repairs) looked a lot better than our builder-grade shower. We didn't have any out-of-pocket fees for the repairs with the shower being less than 6 months since initial installation. Although I don't have grout to clean pink mold does build up in between the cracks where grout would have been. Strong chemicals are not recommended for cleaning due to the material. This week I noticed the top of the shower separating from the ceiling. Customer service has been contacted but disappointed to find something else to fix. Product material is good +1 Price for experience is poor -1 Installation -1 Quality check -1 Tech experience -1

I’m happy I chose these guys to do mine and my sons bathroom as they were professional and offered more choices than another contractor showed me. The project only took a few days, and I feel extra clean getting out of my shower.