Ohio Home Improvement

Ohio Home Improvement is, quite simply, the best. From start to finish, our kitchen renovation was a remarkable experience. And the result is a beautiful, functional product that accomplished all our goals. The process by which OHI does its work is, in our rather extensive experience with home renovation, unusual and very effective. A project coordinator oversees everything from planning to materials selection and purchase to completion. Rob listened carefully to our wishes, incorporated our requests, made changes as needed, and had dozens of good ideas to improve on our initial plan. We particularly appreciated the clarity with which he laid out the process, his regular communication so that we knew what was happening, and his thoughtful explanations when we met the inevitable unexpected glitches (for example, what options we had when an air duct was discovered in the middle of a wall slated for removal). OHI assigns a team for each project, and that team does the work from demolition to completion. Adam and Larry were highly skilled, creative, meticulous, and really nice people. They showed up every day on time, worked hard, and had an awesome array of skills. They were determined to make the kitchen as nearly perfect as possible, far beyond what we would have found acceptable. One day, they stood scratching their heads about a cabinet that was about 1/16” off level. It would have been fine with us to leave it, but they were determined to get it exactly right—and they did. On occasion other contractors were involved to assist with complicated part of the process (removing and replacing extensive knob and tube wiring, for example). They, too, were highly skilled, focused, and very pleasant people. Another small example of the commitment OHI makes to each project is their willingness to come back even after final payment has been made, in the event that some small adjustment is needed. Other contractors with whom we’ve worked have been happy to say good-bye when they get that last check, but OHI has demonstrated that they really mean it when they say they want their customers to get the best. When we first contacted OHI, we were a little suspicious about all the glowing reviews we found at various online sites. Having now completed our project, we feel those reviews may have understated the quality of both the experience and the product. We would happily work with OHI again, and highly recommend them.

Ohio Home Improvement is truly a company that treats you like family. They do work that they take pride in. That forms a relationship of trust with the customer because you can depend on the quality of their work to show in everything they do. Every part of our kitchen construction, flooring installation, painting, and bathroom installation was handled with professional knowledge and attention to detail. We worked with Rob to plan our kitchen layout and shop for flooring and countertops. He helped us choose a better product for our flooring and was able to make it work in our budget. He also helped us find the perfect granite countertop and tile backsplash to tie everything together. Our project covered the entire first floor of our house so we had a timeline of about 2 months worth of work. We were very happy to have the same crew work through the whole project. I am a stay at home mom with three kids, one being two years old. So we were in the house a lot during the construction. Our crew, Mike, Tim, Larry and our Renovation Specialist Rob worked with us to create exactly what we wanted. We were very happy that we knew who was coming each day and that we wouldn't be having different workers coming and going. The guys all communicated well with eachother and they spent time with me at the end of each day to review the work they did and the plan for the next day. If there was a problem with the material that was being installed I was alerted right away and our project manager made arrangements to have it replaced. We added some work to our original project because they earned our trust through the quality of their work. We knew that everything would be done to our specifications and with their professional experience. We expected the work to be done to perfection but we were still surprised a few times by the detail of the finish work. The trim around our kitchen island, the flow of the flooring from one room to the next, the baseboards throughout, the tile work, and the exact straight lines of the painted walls was exceptional. It was even better than how we pictured it would look! We started our project by looking for a construction company that would deliver on the promises they make about the quality of their work. We will work with Ohio Home Improvement every time because they back what they say they will do with their quality work.

The work performed by Ohio Home Improvement greatly exceeded our expectations, which were low at best. This is our first house, and never worked with contractors, so we were leery to say the least. However, the finished product dramatically transformed our space, and help shape our first house into exactly what we were looking for. The team (particularly Mike) was able to make professional recommendations based on their skill sets that elevated the finished product to be beyond what we asked for. The attention to detail and minor finishing touches left the space in a way that eliminated any stress or concerns we had. The reward has been the friends and family who walk through our house and revel in the dynamic change our house has undergone.

Grand slam! All the guys at Ohio Home Improvement knocked it out of the park again! Being our second project this year with them, we knew more what to expect going into it, but just like our first project, they completely outdid themselves. We had a love hate relationship with our master bedroom and bathroom, (no, really, we loved to hate it!) but between the design changes to maximize space and efficiency we worked on with Mike Eid, the demo completed by Don Kapper and Andrew, the reconstruction completed by Don and project management by Rob Wiesen, we now love these two spaces. The quality of Don’s workmanship is outstanding. Working with this team helps to restore your faith that there are good, honest and hardworking people in the world to partner with.