O'Rourke Homes and Remodeling LLC

O'Rourke's Custom Homes and Remodeling did our complete master bathroom remodel and it was done incorrectly. Within days of the project being finished, floor tiles began to crack. Water was seeping behind the shower tiles and becoming trapped, resulting in mold growth from inside the walls and floor out. (Upon demo so much standing water was found in the walls that the shower floor was, by professional assessment, close to caving in through our kitchen ceiling.) We gave them three separate chances to fix their errors and each time it resulted in them causing further damage---numerous chipped tiles, splintered door frames, floor tiles destroyed by using caulk instead of grout. After several professional tile companies inspected, each agreed the tile was laid wrong, the grout mixed improperly and the entire shower had been incorrectly constructed from start to finish. To show us exactly how poorly the job was done, each professional happened to point out that our toilet was shimmed into place with random scraps of wood because the tiles were so unevenly laid. Subsequently, we had to pay for all new tile, new grout and demo of the tile done by Brian and Randi. We then had to pay for the new tile to be redone by another company (it covers the entirety of the bathroom floors and shower walls so this was no small job) in addition to paying for a new shower door since the original one no longer fit after the new tiles were installed. The O'Rourkes referred our complaint to their insurance company who denied our claim because mold, one of the issues present, is not covered by their policy. Our lawyer requested payment from Brian and Randi for the expenses we incurred redoing their incorrectly done work. They have ignored the request. While we clearly have a case, we do not wish to incur any more expense as a result of their incompetence. Lawyer fees aside, the damage caused by O'Rourke's Custom Homes and Remodeling has cost us $7000 to repair. I caution anyone thinking of hiring O'Rourke Custom Homes and Remodeling to think better of it---they do shoddy work, inflict further damage when they must fix their errors and they will leave you holding the bill for their negligence. I can provide photos and professional assessments to document the damage and show the scope of their inferior work should anyone wish to inquire further.

We have used O'Rourke Homes and Remodeling for small jobs at our house twice. We have been very happy with the work that has been completed. The prices are very fair. They do a great job and I will be contacting them the next time we work on our home.

O'Rourke Homes remodeled our bathroom, and I couldn't be happier! Brian and his team did an amazing job, arrived early and stayed late, and knocked the job out quickly. He even showed me some things that I could do myself to save a little money. Without question, I will always use O'Rourke for anything I need done around the house.

O'Rourke Homes remodeled the entire first floor of my home. The remodel looks great and I love the suggestions they made during the planning. They were great to work with- honest, open communication and very informative through the process. Their price was better than two competitor quotes. I'd highly recommend O'Rourke Home for any home remodeling!

O'Rourke Homes has worked on an old house for me in Oakley as well as our current home in Mason. Oakley- repaired porch, painted, ceiling & windows This work was excellent! The porch looked brand new, the windows updated the house, painting the wood work gave the home a cleaner, brighter look - and the bedroom ceiling looked beautiful! Mason - built a doorway into our master bathroom Perfect!

Brian and Randi were both true professionals from start to finish. I hired them in 2011 to completely gut and remodel my kitchen and main bathroom. Since I have no sense of style, they walked me through the process and presented me with options they thought would look best for each room. Once the decision was made, Brian got right to work and had the project completed in a week! The overcome of the project far exceeded my expectations and I would defintely recommend O'Rouke Homes and Remodeling for any household project.

Brian and Randi redid our kitchen a little over 2 years ago. They did a fantastic job establishing a timeline and budget, and delivering on all of their promises. They worked with us on everything, and helped us save on costs where we could. Randi was even helpful when we needed a third vote to settle tile/backsplash choices! We would recommend them to anyone. Genuinely good people!

I used O'Rourke Homes to remodel my primary bathroom. They took it from a cramped, 1930's pink tile bathroom to a functional and modern space. Brian and Randi did great work and did it quickly. The whole project took less than two weeks. They were always on time and gone by the time I got home. And they provided a lot of updates and double-checked all decisions before doing anything.

We had O'Rourke Homes and Remodeling convert a first floor hallway closet turned into a half-bath and completely renovated the kitchen. The final cost was very close to the bid. Quality work ... provided honest feedback and made suggestions when scoping the work. Easy to work with ... creative and cost-effective solutions to pop-up problems. We were so satisfied with the final results that they are currently in our refinishing our basement and adding a bedroom down there.