DGB Construction & Remodeling

Do not hire, he will demo then you have to beg him to come back. Subcontractors refuse to work with him. I have been 8 months without a kitchen. I have had to hire people to complete my kitchen renovation, Costing thousands of dollars. He states he cannot come because of ill children. He lies about weather and that he has ordered supplies, if you call the supplier there is no order and services are not delayed due to weather but because he did not pay for them. He offered to buy our stove due to supply chain he had a contact except he took the money and never bought the stove. In short he is a thief.

My husband and I hired Dustin to remodel our home. After many delays it became apparent that Dustin was using our cash to fund other projects. He consistently misled us about timelines and the actual time to complete our project was triple the time that he initially quoted. Also, Dustin refused to take my phone calls. I would call him for an update or with a question and instead of returning my call he would call my husband instead. Do not hire this man. He is dishonest and for some reason will not correspond with his female clients.

We strongly recommend AGAINST doing business with Dustin Brooks, DGB Construction, DGB Services, etc. Dustin will take your money, begin your project and then fail to complete work. Dustin is untrustworthy, unreliable, unprofessional, unproductive, disorganized and does not do what he says he is going to do. He has stolen money from us, and left us with a master bathroom project that is about 10% complete (demo and plumbing). We have connected with others who have unfortunately experienced the exact same thing – some are apparently filing civil suit, and others have waited over a year for him to complete their project. We hired Dustin to remodel our master bathroom. The project was very straight forward and he said it would take no more than four to six weeks to complete. We paid him for 50% of the work up front to cover labor and materials. Dustin and his team were at our home for six total days during the first six weeks of “work” – the majority of that in the first two weeks. After demo and some plumbing work, he disappeared. His subcontractors said they could not do work that they had not been paid for. We had provided him with all of the necessary information to purchase materials (e.g. SKUs) but he never delivered. We caught him in one of several lies, and he had nothing to say to make it right or clarify. He has an endless string of excuses in queue (car crash, child in hospital, another car crash, sick subcontractor, etc.). When we spoke with others, they reported the same experience. We have given him every opportunity to make it right. Dustin does not respond to phone calls, and has stopped responding to email and text messages. He has abandoned our project, and we believe he is using our money to fund other projects, lawsuits brought against him or to fulfill his own personal needs that have nothing to do with the job or our agreement. If you value your hard-earned money, your time, your dignity or your sanity, do not do business with Dustin or DGB.

I made many recommendations to colleagues for Dustin's services, but highly regret doing so and will not do so going forward. Those who took my recommendation have complained to me, so I feel it's only fair that I make others aware of his poor reputation. I hate writing this as his subcontractors do excellent work, but Dustin himself is very unreliable, unprofessional, and does not carry through with his commitments. If you want someone who is responsive and will stand behind their work, I would recommend going elsewhere. We have tried to get Dustin to fix things within warranty for the past year but he continually makes excuses. He even updated our warranty to have no expiration because he was taking so long to get back to us, but I have now come to realize this is his way of never having to address the problem. I would recommend going with another contractor.

A corner of our home and the adjacent garage door were severely damaged several months ago. Being new to Katy, I asked a neighbor if he could recommed a reputable firm to complete the repairs. Without hesitation, the neighbor suggested I contact DGB because he used them to construct an outdoor kitchen at their home. He could not have been more pleased with the workmanship. Likewise, I am extremely pleased with the service level, workmanship, attention to detail, follow up and professionalism I experienced with this organization. There were no surprises. I won't hesitate to use them again. Really good folks.

DGB Construction performed a complete remodeling of our Master Bath. They built everything onsite including the vanity with above counter-top shelves, mirrors and lights, a floor to ceiling ½” glass-walled shower with seats, shelves and multi-purpose fixtures, large soaker tub with TV, extra ceiling lighting, and wall-to-wall marble tile. It took us months to design what we wanted before we engaged DGB and months to complete the remodeling, but it was well worth the wait. The construction crews Dustin hires really know their trades and their workmanship was excellent. The cost was very reasonable for the quality we received. Dustin was involved from start to finish and made all the decisions one would expect from a general contractor. At the end of the job, Dustin brought in a cleaning crew that cleaned everything top to bottom including any areas adjacent to the master bath that was impacted by the remodeling. It was a nice touch that made us feel totally clean and complete. We would use DGB again. Thank you Dustin!

DGB did a complete first floor remodel of our home after flooding during Harvey. Dustin was incredibly easy to work with and always willing to answer questions and give expert opinions along the way. The work that his crew did turned out beautifully. We were especially impressed with the detailed carpentry work! We enjoyed our experience with DGB so much that we called on them again when we recently moved and wanted to create an open concept in our new house. Dustin and his crew fit us in right away and did another great job of making our vision for our home a reality. We plan to use them again in the near future for some more remodeling projects and I have also already passed their name along to many friends. Great company!

Dream come true! I wanted a beautiful white farmhouse kitchen remodel, called Dustin at DGB Construction and my dream is now a reality, and my husband and I love it. Thank you Dustin and crew, amazing workmanship and service. The Dees Katy, Texas

We used DGB Construction for a remodel after a bad toilet tank flooded our home. DGB construction did an excellent job - we feel our home was put back together better than before. The owner and his project managers were excellent to work with and kept us informed every step of the way through the process. Their craftsmanship, communication and customer service were superior. We would recommend DGB to anyone jobs big or small.

While on vacation we had a water leak that caused ceiling, wall and floor damage to name a few. DGB came to our rescue and got us put back together in a timely manner. All employees were professional and helpful. Thank you for a job well done!

We had a load bearing wall removed between two rooms opening it up to a Living/Dining room. DGB Construction & Remodeling did an excellent job meeting our expectations 100%. The crews were all professional and kept our home clean from start to finish. All work was of the highest quality and performed in a timely manner. We highly recommend DGB Construction & Remodeling and will use their services in the future for any additional projects.

DGB did a patio extension for us and we are thrilled with the finished product! It was a pleasure working with Dustin and his crew and the quality of the work is outstanding - the patio looks as if it has been there all along. They spent considerable time prepping to ensure there was no mess or damage to the existing house and we were so impressed with their attention to detail. They were hard working, highly skilled and honest. We cannot say enough good things of DGB!