Bath Planet Corporate

I can not say enough about how happy we are with our new shower. Bath Planet is the best company for remodels. Their staff are professional, friendly, and go out of their way to help you. We would use them again for sure

Price for a standard white tub surround with no shelves in 2017 cost us $3,520.00. The same size, same type with a shelve, a floor up in 2019 cost us $2,400..00. WHY THE BIG DIFFERENCE? Silly reasons were given to us. Is the quality of the product cheaper? The catalog were bigger then, could that be the reason? I feel taken advantage of! Was it because we our senior citizens? The installers were great. The wall look great.

I recommend Bath Planet highly, I cannot say enough about them. The quality of work was excellent. My shower is beautiful. The installer was fast and efficient and kept us informed as to what he was doing. If you need batheoom remodeling I recommend Bath Planet of Oklahoma

Fantastic job on my new jetted bathtub from Bath Planet of New Mexico. The installers were so kind and helpful.

Bath planet dealer installed a new shower for me, and within 3 months the floor cracked around the drain. They installed a new floor, and in a couple of months the new shower floor developed cracks, even worse than the first time, and 2 other cracks on the piece that goes below the shower doors. I called the dealer, over and over, 3 times in 4 weeks, and they wouldn’t even return my call. I contacted bath planet corporate office, and after several more weeks, the dealer came out to look at the cracks. That was 5 weeks ago, and they still haven’t called me to schedule the work. So I haven’t used my shower in nearly 3 months, because of the cracks. If you go to their webpage, they say they have a great guarantee and they really care about the customer. They ignore me. Now that they have my money, they just ignore my calls. Who can help me get resolution. I would love to use my shower again. HELP.

My wife and I chose Bath Planet by Reliant Capitol LLC, located at 725 N 73rd Avenue, Suite 124, Phoenix, AZ 85043, to redo our master bathroom shower in January 2018, following an exhibit at the Yuma, AZ home show. We discussed terms and process with Jim and during the sales pitch, we discussed wall leveling/squaring to which we were assured all issues would be addressed prior to green-board installation. And, there was no mention of potential water leakage around the shower door. We would have selected a different option, had we known. The demo crew, led by Mike, showed up in February to begin the process. During demo, one of the crew cut electrical wires behind the existing wall, severing service to lights and outlets, and repaired the wires and the circuits prior to leaving. The install crew mostly consisted of one person who installed the floor and walls, sealed the pieces in place, and offered us a shower rod and curtain until the glass door and panel were installed. The door and panel that arrived the first part of March were the wrong size and had to be returned. The second set arrived approximately two weeks later and the installer did not have all the parts necessary for the install. He installed the panel and door to the best of his ability and informed us additional parts would have to be delivered from Phoenix. He said someone would be back to finish the job with the proper parts and hardware. Our initial inspection revealed the door was improperly spaced and the gaps between the door and the wall were different on the top and bottom. There is virtually no gap at the bottom causing the door to make contact with the wall when opening and closing the door. Mike arrived in March to complete the installation. We informed him of our concerns and he replaced a channel, added door seals, and informed us there was nothing he could do about the gaps as they were not his fault. He claimed it was the wall. Mike stated the doors are prone to leaking and Bath Planet modified their existing contract because they can’t stop the leaks. November 2018, after numerous attempts to fix our shower, my wife refuses to use it and family and guests are unable to use it due to leakage. The amount of water leaking lessens through adjustment but doesn’t stop. Improper spacing at the bottom has caused wear marks and damage to the wall. The hardware used on the hinges is incorrect. The door hinge installation/adjustment screws on the upper mount are hex-head while the screws on the bottom mount are cross-point. The cross-point screws are already in need of replacement due to constant readjustments necessary at the hinges. I’ve called Bath Planet Phoenix numerous times since March, hoping to resolve these issues. Mike requested time to think about a resolution but quit taking my calls. An individual named Raul requested photos and descriptions of our concerns, which I provided, and has since stopped replying to my text inquires. When I call the business number, I am met with a disdainful attitude that I feel is unwarranted. My wife and I would like to resolve these issues so we can begin enjoying our shower, as advertised.

This company is very professional from top to bottom. We had a complete shower, tub demolition and rebuild. Larry did it all and was very professional and very clean. Didn't have any mess at all. The product is top notch. We live our new bathroom. I would recommend this company and their staff to anyone.

turnkey solutions, great training, awesome people, huge facility. They really want to assist their dealers and give them access to lots of tools

We have been working with Bath Planet for almost 2 years in an ongoing relationship. They provide the best quality products, a fantastic selection and excellent warranties. Their service is second to none. Just an A+ class operation to work with. We are very proud to be associated with this organization and our clients just love the products. Beautiful, easy to clean and low maintenance.

Bath Planet has great products, excellent warranty and a wonderful staff. The staff went above and beyond to accommodate me and my wife.

The best company In the industry by far. From the support team to the production staff everyone is willing to help and they go above and beyond to make sure everything is done right the first time.

BCI/Bath Planet provides excellent support for its dealers. The product quality is outstanding. The timing of product deliveries and accuracy is very good. The regional support from my sales manager is outstanding.